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Dynamic, ambitious and award winning Operations Management Leader with a proven track record of driving organizational development strategies, client relations, facility management, and cost containment initiatives to lead business to increased levels of profitability.   Exceptional business acumen, staff training and development, and community relations expertise, with a dedication to ensuring the highest levels of quality control and customer service.  Core competencies include:

Develop and Maintain Business Relationships

Drive Marketing & Operations Initiatives

Mentor and Motixxxxxxte Sales Staff

Positive Leadership/Open Door Manager

Ability to Work in a Fast Paced Environment

Exceed Sales Targets/Drive Growth

Direct, Coordinate/ Review Performance Activities

P & L Accountability & Budget Management

Business Analysis & Process Improvement

Inventory/Shrink Control

Wal-Mart Stores Inc.                                                                                                                                             1997 to 2010

Manager

   Provided day to day leadership and oversight for 300+ Store Associates, and ensured adherence to all corporate goals for revenue and profitability for a location generating over $56MM in annual sales.

   Contributed solid leadership and strategic planning talent to consistently meet expected quotas, and secure year over year sales growth.

   Developed, reviewed and adhered to monthly and annual sales plans, reviewed and modified sales initiatives according to profit/loss statements and market conditions, monitored inventory control and consistently managed operations in a high sales performance capacity.

   Trained, mentored and coached a high performance team; facilitated corporate training strategies, and spearheaded all performance management initiatives, disciplinary actions, and corrective action plans as needed to meet goals.

   Maintained complete accountability for compliance with all applicable OSHA, EPA, Department of Agriculture,  EEOC, DOT, Health Department, fire codes, and Department of Weights and Measures requirements.

   Represented the organization in a positive manner in the community; established close relationships with leaders from local law enforcement, emergency responders, Council Members, and Representatives of the City.

   Received recognition as the Chamber of Commerce Community Involvement Business Leader of the Year .

Assistant Manager                                                                                                                                                    1992 to 1997

   Supervised and directed sales, customer service and merchandising initiatives for employees in all store departments; provided guidance for staff selection, training, scheduling, recognition, performance reviews, leadership and coaching to all department managers and staff members.

Radford University                                                                                                                                                                1991 to 1992

Instructor, Marketing and International Business

Radford University, Radford, XXXXXX   - M.B.A. with Concentration in Finance and B.B.A. Marketing