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yyyyyy x. yyyyyy

xxxxxx sw aspen ridge dr. tigard, xxxxxx xxxxxx


driven administrative professional seeking a challenging office position where expertise in office administration, document processing, and customer service will prove instrumental to company success.


career profile


ø  offer over 15 years of solid and progressive administrative experience, including expertise within business operations, employee development, and customer service capacities.

ø  demonstrate capacity to provide comprehensive suppxxxxxxt fxxxxxx all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.

ø  adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve xxxxxxganizational objectives.

ø  excellent customer service skills, including front desk operations and processing client requests.

ø  familiarity with human resources functions, including recxxxxxxds maintenance, repxxxxxxts, data processing, and project management.

ø  adept at blending strong decision-making abilities with outstanding xxxxxxganizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

ø  consistently ensured delivery of quality customer service vital to sustaining and growing accounts

ø  strong background in multi-tasking; effectively handling all client communication.

ø  demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and wxxxxxxking in faced paced wxxxxxxk environments.

ø  background also includes scheduling, spreadsheets, repxxxxxxts, preparing and amending rosters, allocation of resources to cxxxxxxrect shxxxxxxtfalls, preparing and submitting all required documentation.


technical proficiencies


microsoft office suite: ms. wxxxxxxd, ms. powerpoint, ms. excel, ms. publisher

genesis, du, lp. type 55-60 wpm.


professional experience


account executive first bank mxxxxxxtgage                                                                                      2007-2008


senixxxxxx underwriter hyperion capital group                                                                                             2006-2007


senixxxxxx underwriter own it mxxxxxxtgage                                                                                                            2002-2006


underwriter meritage mxxxxxxtgage                                                                                                   2000-2002


account executive long beach mxxxxxxtgage                                                                                                1999-2000


customer service/processxxxxxx pnb mxxxxxxtgage                                                                                     1993-1999



pcc business classes

pro school insurance training

licensed insurance agent in property, casualty, life and health

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