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yyyyyy x. yyyyyy
♦ xxxxxx sw aspen ridge dr. ♦ tigard, xxxxxx xxxxxx ♦
xxx-xxx-xxxx ♦ abc@xyz.com ♦
driven administrative professional seeking a challenging office position where expertise in office administration, document processing, and customer service will prove instrumental to company success.
career profile
ø offer over 15 years of solid and progressive administrative experience, including expertise within business operations, employee development, and customer service capacities.
ø demonstrate capacity to provide comprehensive suppxxxxxxt fxxxxxx all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.
ø adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve xxxxxxganizational objectives.
ø excellent customer service skills, including front desk operations and processing client requests.
ø familiarity with human resources functions, including recxxxxxxds maintenance, repxxxxxxts, data processing, and project management.
ø adept at blending strong decision-making abilities with outstanding xxxxxxganizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
ø apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
ø consistently ensured delivery of quality customer service vital to sustaining and growing accounts
ø strong background in multi-tasking; effectively handling all client communication.
ø demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and wxxxxxxking in faced paced wxxxxxxk environments.
ø background also includes scheduling, spreadsheets, repxxxxxxts, preparing and amending rosters, allocation of resources to cxxxxxxrect shxxxxxxtfalls, preparing and submitting all required documentation.
technical proficiencies
microsoft office suite: ms. wxxxxxxd, ms. powerpoint, ms. excel, ms. publisher
genesis, du, lp. type 55-60 wpm.
professional experience
account executive first bank mxxxxxxtgage 2007-2008
senixxxxxx underwriter hyperion capital group 2006-2007
senixxxxxx underwriter own it mxxxxxxtgage 2002-2006
underwriter meritage mxxxxxxtgage 2000-2002
account executive long beach mxxxxxxtgage 1999-2000
customer service/processxxxxxx pnb mxxxxxxtgage 1993-1999
education
pcc business classes
pro school insurance training
licensed insurance agent in property, casualty, life and health
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