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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

results-focused management professional eager to offer over 7 years of progressive retail sales, team building, and customer service experience toward driving an employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction.  excellent communicator who can build loyal teams with low turnover rates.  expert at cultivating a strong brand image with high standards in quality and service.  ambitious self-starter who can handle multiple assignments within deadline-driven environments and proficiently streamline organizational processes to increase efficiency.

 

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key areas of expertise

 

retail sales management                        team building                                       customer service                                       business relations

training / development                            strategic analysis                                  loss prevention                                          asset protection

human resources                                   visual merchandising                             payroll / operating expenses                     cash handling

 

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professional synopsis

 

ann taylor loft, limerick / king of prussia / exton / glen mills, pa

senior assistant manager                                                                                                                                                                  2006 c 2009

 

         applied dynamic leadership talents toward directing all store operations consistent with corporate values, standards, and practices to include formulating strategic business decisions based on analysis of regular sales reports to maximize bottom-line results.

         drove business growth by recruiting, hiring, and supervising top-performing sales teams, along with creating effective training / development programs in coordination with corporate objectives to ensure consistency among store operations.

         expertly scheduled employee assignments to optimize use of resources and meet operational goals to include promoting individualized work-related confidence through the facilitation of beneficial personnel evaluations / reviews.

         achieved quantifiable performances (i.e. net sales, rov, conversion, upt, dpt, payroll, inventory shortage) to drive business success.

         actively liaised between executive-level management and sales force in completing targeted business directives (i.e. price changes, mos, special orders), along with successfully introducing innovative new products to profitably increase market share.

         demonstrated sharp analytical abilities toward managing all payroll expenses and store budgets to include overseeing comprehensive inventory management practices and completing operational assessments to optimize loss prevention efforts and protect assets.

 

assistant manager                                                                                                                                                                              2005 c 2006

 

         attained advantageous sales generated by building valuable customer relationships and creating an appealing store environment through the implementation of profit-focused interior merchandise displays.

         proficiently managed a customer-focused staff, along with controlling labor costs though efficient employee scheduling while concurrently meeting weekly traffic and sales volume needs.

         fostered cooperative teamwork across a multitude of personnel levels to maximize store productivity and profitability to include achieving all set asset protection, expense control, and retail sales objectives.

 

management trainee                                                                                                                                                                          2004 c 2005

 

         represented an exceptional image of the store which led to an overall increase in retail sales, a loyal consumer base, and the encouragement of fellow associates to make decisions to reflect positively on customer satisfaction and company well-being.

         instrumental in utilizing diverse industry and company knowledge to improve sales results, product awareness, and brand imaging.

 

sales associate                                                                                                                                                                                   2002 c 2004

 

         met and / or exceeded set goals through dynamic retail sales practices to include utilizing proven presentation, communication, and interpersonal relationship-building skills to actively boost storewide revenue.

         performed all cash handling duties and operational transactions (i.e. sales, returns, exchanges, gift cards), along with completing the proper documentation of monetary values through consistent recordkeeping practices.

 

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education

 

associate s degree in interior design                                                                                                             london guildhall university

extensive professional coursework                                                                                                delaware county community college

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to offer over 7 years of progressive retail sales management, team buildin g, and customer service experience toward maximizing your company s success.  i am a top-performer who has a history of making decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction, and am confident that i can utilize my knowledge to achieve your operation s goals.

 

to compliment my professional background and the attainment of your objectives, please note that i hold an associate s degree in interior design from london guildhall university (london, england).

 

most recently, as a senior assistant manager for ann taylor loft, i applied my dynamic leadership talents toward directing all store operations consistent with corporate values, standards, and practices to include formulating strategic business decisions based on analysis of regular sales reports to maximize bottom-line results.  during this time, i recruited, trained, and developed a profit-focused team of diverse sales professionals to drive business growth while concurrently controlling labor costs though efficient employee scheduling to meet weekly traffic and volume needs.  i also demonstrated sharp analytical abilities which were instrumental in cost-effectively managing payroll expenses and store budgets, along with overseeing comprehensive inventory management practices to optimize loss prevention efforts.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience.

 

you will find me to be an enthusiastic leader who is skillful at building loyal teams to encourage low turnover rates, implementing targeted retail sales policies / procedures, and creating an appealing store environment through innovative interior merchandise displays.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

shelia kelly

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