yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient administrative professional eager to contribute office management expertise as well as strong organization and communication skills and personnel development talents toward actively supporting an organization in maximizing performance.

 

profile

 

• offer solid and progressive administrative support experience, including expertise within the hospitality, food and beverage industries.
• offer 4 years of experience in client-focused industries committee to deliver world class customer service.
• in depth expertise in a broad range of business operations, including financial forecasting, marketing, public relations, inventory control, and computer-system setup.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple tasks simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• proven background assisting in staff hiring, training, and supervision, ensuring consistent productivity.

technical proficiencies

 

goldmine, icontrol, venturenet, opentable, microsoft windows®, positouch, micros, aloha, netpos, constant contact, caterware plus, microsoft office suite for mac & pc; word, outlook, excel and powerpoint

professional experience

 

executive assistant the muttontown club                                                                                             2009-present

• sharp business acumen and experienced in managing broad scope of operations, from calendaring for board of governors, handling travel arrangements and purchasing supplies to providing website user support.
• responsible for drafting, editing and delivering memos, letters, mass email blasts, flyers, and weekly newsletter.
• actively read, analyze and file incoming correspondence, corporate records and international staffing documents.

 

sales manager the woodlands                                                                                                                      2007-2008

• actively solicited, booked and organized social and corporate events, including weddings, golf outings, corporate meetings, tv & film tapings, and publicity events.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
• successfully steered sales operations to generate high volume growth and revenue; consistently met sales goals.

 

head bartender soho house                                                                                                                                2007

• spearheaded a broad range of business operations, from staff scheduling and bimonthly inventory to maintaining an accurate register, drop and collection of all monies.
• consistently catered the needs and wishes of high profile clients, ensuring repeat business and client referrals.

 

assistant director of banquet sales chas rothmann s group                                                                      2005-2006

• responsible for the successful expansion of positouch usage by setting up inventory records, recipe files, employee data, purchase invoices, and internal company transfers into the system.
• actively promoted, booked and planned all private events, while facilitating positive guest relations.
• developed a broad range of templates for office use, including legal forms, catering kits, and computer files.

 

server/bartender/hostess sagamore steakhouse                                                                                                2005

• actively contributed to all pre-opening store operations of sagamore & blackstone steakhouses, including personnel training, office administration and inventory control.

professional education

 

certified public notary new york state                                                                                                              2013

business management program adelphi university                                                                                             2008

associates degree, business management suffolk community college                                                             2007