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yyyyyy x. yyyyyy
6505 tenth street, #b0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
career objective
trilingual finance and accounting specialist eager to contribute talents toward actively supporting the employer in optimizing operational performance as a key team member
profile
ø accurately maintain accounts and compile and produce detailed financial reports instrumental to supporting banking operations
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
ø dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
ø possess solid analytical and problem-solving skills and excellent written and verbal communication skills
ø proactive team player equally effective in independent and collaborative environments
ø fluent in russian, english, and german
education
st. petersburg university of economics and finance, murmansk, russia 2001 c 2006
masters of science in finance
thesis: innovations in banking services in the russian federation
~ language development~
goethe institut, munich, germany insert year
kleines deutsches sprachdiplom (insert translation to english equivalent in parenthesis, like german language diploma)
zertifikat deutsch f r den beruf (same as above, insert translation like certification in business german)
professional experience
dnb nor monchebank, murmansk, russia 2007
finance consultant, retail department
- provided outstanding customer service for checking and savings accounts as well as currency, loan, and transfer services
- proactively conferred with clients to define needs and delivered customized presentations of diverse banking products to most effectively address their needs and drive business growth
- accurately analyzed bank accounts to ensure efficiency in customer loan installment payments
- developed marketing strategies and performed essential research functions to promote new banking products; facilitated the issuance of approximately 1,500 new client debit cards
- tracked daily changes in the value of currency and precious metals, conducted data analysis to support the entire branch of the bank
petroholod corporation, murmansk, russia 2007
assistant accountant (part-time)
- accurately prepared reports, organized claims, updated general ledger, and prepared company documents to aid in corporate tax filings
- performed additional accounting responsibilities as needed; mastered software programs and maintained electronic files
lukoil garant corporation, murmansk, russia 2007
sales consultant (part-time)
- presented financial product options to private sector corporate clients while providing superior customer service
- utilized depth of knowledge in industry and corporate offerings including pension-related investments, wealth accrual, and long-term retirement security plans
the savings bank of russia, murmansk, russia 2006
teller
- interacted heavily with existing and prospective clients; proficiently established and updated accounts
- earned multiple certifications and actively applied knowledge toward debit card issuance, end of operations close-out, bank vault safekeeping procedures, and identification of counterfeit currency
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