yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive business management background toward actively supporting the employer in optimizing performance.

 

profile

 

• dedicated business professional offering over 10 years of solid and progressive executive-level experience in business management, communication operations and customer service.
• complementary academic background in business administration, operations and management.
• strong background in inventory control, payroll management and personnel recruitment/development.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
• technologically proficient in microsoft office suite, including word and excel; type 60 wpm.

 

professional education

 

bachelor of science in business management rockford college                                                                   5/2012

minor in political science

dean s list honors

 

associates of arts emphasis in business rock valley college                                                                       5/2010

dean s list honors

 

professional experience

 

assistant alumni office; rockford college                                                                                           2010-present

• sharp business acumen and experienced in managing broad scope of administrative operations, from organizational planning/scheduling and interdepartmental communication to updating electronic records and fielding phone calls.
• hand-selected to prepare and assemble media kits on behalf of marketing and public relations departments.

 

server michael s restaurant                                                                                                                   2010-present

• facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• recognized as lead server for exceptional mentoring and training of new servers, as well as overseeing wait staff sales accounting/receipts.

 

bartender stone eagle tavern                                                                                                                    2009-2010

• consistently ensured delivery of quality client services vital to sustaining and growing customer satisfaction and increasing customer loyalty.

 

production manager container service corp.                                                                                            2007-2009

• oversaw all aspects of production, ensuring the generation of quality products on time and within budget.

 

third car sales associate avondale nissan                                                                                                 2005-2007

• effectively generated sales through building rapport with clients, understanding needs/ requirements, negotiating sale, and completing contracts.

 

owner sardo s pizzeria                                                                                                                               2000-2005

• successfully steered sales operations to generate high volume growth and revenue; effectively tripled sales from $4k/week to over $12k/week.