Award-winning District Manager eager to contribute extensive operations leadership talents toward supporting a dynamic organization in optimizing revenue growth and market share.

 

 

Proficiency in all aspects of multi-unit operations management including sales, P&L, staff training and development, team-building, inventory management, loss prevention, and customer service. Diligently monitor company s fiscal performance to optimize profitability, cost control, competitive positioning and budget compliance. Keen forecasting, problem solving, interpersonal and communication skills. Stellar leader adept at training personnel across all functions and divisions. Excel at selecting quality talent, and motivating, training, and guiding both leadership teams and associates to display productivity excellence.

 

Key Achievements:

 

• Successfully opened Hot Topic Rock concept store which became top comp store chain-wide for three years.
• Managed highest-volume region in London Fog Factory Outlet Chain which included top two volume and top five margin-producing stores finishing at 1.5% over plan and 4.1% over prior year s figures.
• Independently developed Management Training and Product Knowledge Guide deployed company-wide at London Fog.
• Based on extraordinary performance as a Corning Store Manager, assigned concurrent roles as Training/Category Specialist and Store Set-Up Supervisor.
• Trained, coached and developed 33 high-performing managers during tenure at Corning.
• Exercised sharp planning expertise to open nine temporary Corning clearance center stores within one year which produced more than $4M.
• Two-time winner of Customer Service Award for leading district to achieve highest customer service score at Corning.
• Won Crystal Apple Award from Corning for excellence in staff training and development.

 

 

Hot Topic, City of Industry, CA, 2006 to Present  

District Manager, San Francisco Bay Area

• Spearhead daily operations for ten store locations with an emphasis in driving sales growth, boosting brand awareness, and motivating team members.
• Administer employee development programs, monitor inventory and merchandise activities, oversee quality control and assurance, and monitor customer satisfaction.

 

Continued

 

 

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Professional Experience continued

 

London Fog Group, Seattle, WA, 2001 to 2006

West Coast District Manager

• Efficiently directed business operations for 13 outlet stores in top-performing region.
• Applied dynamic leadership capabilities toward directing, motivating, and empowering store managers and associates.
• Leveraged exemplary organizational skills to expeditiously open four new stores and supervise two remodels, two relocations and three closings.
• Handpicked to train and develop three new area managers.
• Trained and mentored Assistant Manager who was subsequently promoted to Regional Field Merchandise Manager for West Coast Area.
• Resourcefully created and implemented successful sales and customer service program  chain-wide.

 

Corning Revere Factory Stores, Vacaville, CA, 1994 to 2001

Area Supervisor      (2000 to 2001)

• Proficiently oversaw 15 stores in northern California, Nevada, Idaho, Washington and Oregon.
• Collaboratively assembled comprehensive core competency training program for store employees covering loss prevention, customer service, inventory management, register procedures and visual merchandising.
• Project-managed opening of eight regular stores, four remodels, and two relocations within timeline and budget requirements.

 

Store Set-Up Supervisor              (1998 to 2000)

• Demonstrated significant prioritization skills in coordinating new store openings inclusive of construction, fixture set-up, and training of store personnel in full spectrum of operations.

 

Training / Category Specialist          (1997 to 1999)

• Exhibited outstanding flexibility in traveling company-wide to provide customer service and merchandising training for new store managers.
• Conducted roll-out meetings for store managers on upcoming sales and customer service initiatives.

 

Store Manager, Petaluma and Vacaville Locations       (1994 to 2000)

• Effectively coordinated, directed and supervised full-scope store operations from sales and merchandising, to staff development, inventory control and loss prevention.

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity as a District Manager and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you solid experience in district operations management, outstanding expertise in facilitating new store openings, remodels and relocations, and a strong ability to develop, coach, lead and motivate employees and managers to exhibit unparalleled performance. To complement these qualifications, I offer proven strengths in training and development, sales management, merchandise presentation, profit maximization, shrink control, and vendor relations. 

    

As a proactive contributor to your organization, you will find me to be a self-motivated professional and stellar leader committed to supporting you in achieving your objectives through resourcefulness, enthusiasm, integrity, and exemplary communication skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

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