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yyyyyy x. yyyyyy

7000 mae anne avenue, #0000 xxxxxx xxxx , xxxx , xxxxx 00000



results-driven leader eager to contribute extensive expertise and contacts in the timeshare and resort management business sectors, as well as dynamic management, business development and closing talents toward actively supporting a progressive organization in optimizing operational and revenue performance.


ø  offer extensive experience in the timeshare and resort management industries, with solid nationwide network of professionals and clients.

ø  effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.

ø  exceptional ability to research and evaluate industry trends and competitors and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  possess strong ability to build productive relationships, resolve complex issues and win customer loyalty.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and ease.

ø  drive business growth through aggressive initiatives that result in increased revenues.

ø  willing to relocate.

professional experience

business development manager, west coast regional director - telkonet inc., germantown, md    2003-2008

  promoted to contribute leadership skills in managing business development supporting enterprise-wide operations.

  successfully sold over $2.4m to a key customer, which was the highest sale in telkonet history.

  recognized as top salesman of the entire company, due to exceptional performance and dedication.

  strategically expanded service offerings to diversify revenue streams, leading to increased sales and market share in the resort industry.

  applied sharp business acumen toward defining/implementing policies to boost overall operational performance.

  successfully contributed to business development by using proactive telephone prospecting techniques to generate new customers.


vp of sales - celereo inc., nv & ca                                                                                                year-year

  proficiently designed, developed and executed targeted sales strategies for a wireless internet installer, with strong focus on optimizing productivity, efficiency and quality of services.

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  proactively built and established key relationships and liaised effectively with senior management, staff, clients and vendors.


owner/operator - dmalone consulting, reno, nv & providence, ri                                                  year-year

  effectively launched and developed a successful startup business in reno, nv and expanded to providence, ri; generated over $1.4m in only 5 years.

  applied advanced communication and analytical skills toward negotiating sale of business to an engineering firm.

  strategically planned and coordinated workflow to maximize use of resources while controlling costs and meeting customer needs.

  spearheaded diverse administrative activities ranging from staffing, training and performance evaluation to scheduling and policies/procedures development.

  innovatively created and executed targeted marketing strategies to optimize performance.

professional affiliation

member c arda, timeshare and resort national organization

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