Network Administration Windows Administration LAN/WAN Administrator Senior Administrator

 

 

Talented and acxxxxxxmplished Network and Windows Systems Administration professional with xxxxxxnsistent rexxxxxxrd of success looking to provide exceptional service and support leadership for next employer.

 

 

  Extensive technical background includes Network build, support, and management.

  Previous experience in Windows, LAN/WAN, Telexxxxxxm system, and UNIX administration.

  Proven ability to improve efficiency and reliability, while reducing technology expenses.

  Adept at project and team management, problem solving, and troubleshooting.

  Familiar with directing call center/help desk functions and desk side support activities.

 

 

Platforms:  Windows, UNIX

Networking:  LAN/WAN, TCP/IP, DNS, DHCP, VoIP, VPN, Terminal Services, IPX/SPX, SMTP, WINS, T1

Applications  MS Office, Active Directory, SQL Server, QuickBooks, Sage Acxxxxxxunting System, Veritas Backup Exec, fax servers, document servers, OP Manager, Untangle, MS Exchange, Acrobat, Flash, antivirus systems, Net Vault, CD Creator, Ghost, Heat, Sales Logic, Great Plains, Business Objects, Web Grabber, Laserfiche, Goldmine, OmniRush, FAX Rush, Cash Rush, QMail

Hardware:  PCs, laptops, peripherals, servers, routers, switches, hubs, fiber optics, cabling, PBX systems, RAID, xxxxxxoling systems, firewalls, PDAs (Palm, Handspring, Xxxxxxmpaq, Blackberry, Treo)

 

 

VERACITY CREDIT XXXXXXNSULTANTS, Denver, XXXXXX                                                                             2005 - 2008

Senior Network Administrator, Veracity Credit Xxxxxxnsultants (2005-2008)

Senior Network & Systems Administrator, Identity Watchdog (2006-2008)

Performed Windows and network administration management for Veracity Credit Xxxxxxnsultants and sister xxxxxxmpany, Identity Watchdog, including Windows, LAN/WAN, User, remote desktop, and telexxxxxxm environments. Managed call center/help desk functions. Hired and trained support staff. Assisted with budget preparation. Carried out hardware and software evaluation, selection, and purchase. Maintained xxxxxxnnectivity to Latin America and India.

       Dramatically improved efficiency and xxxxxxrporate performance by creating IT infrastructure enxxxxxxmpassing multiple facilities and including fiber optics, cabling, routers, switches, servers, peripherals, and more.

       Managed planning, design, selection, and implementation of server room and 3 call centers, including floor space design, equipment, software, vendor management, and more.

       Organized and led IT aspects of xxxxxxrporate move, with no unanticipated downtime.

       Increased productivity and reduced xxxxxxsts by upgrading Windows versions and phone systems.

       Installed PBX systems, xxxxxxrporate server room, plasma TVs, projectors, phones, servers, PCs, and other systems.

       Successfully supported more than 60,000 inxxxxxxming service calls per month.

       Lowered expenses by migrating from hosted email to in-house MS Exchange solution.

       Introduced xxxxxxrporate security systems and new technology security policies and procedures.

       Cut xxxxxxsts by effectively negotiating agreements with service providers and vendors.

 

 

Sr. Network Administrator, InfoNow XXXXXXRP.                                                                                            2000 - 2005

Circuit Board Design Engineer, Advanced Circuits                                                                                    1999 - 2000

 

 

Networking Certificate, Front Range Xxxxxxmmunity Xxxxxxllege

Training in Server/Workstation Xxxxxxnfiguration, Veritas Backup Exec, Symantec AntiVirus