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yyyyyy x. yyyyyy
23701 s. western ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • xxx-xxx-xxxx • abc@xyz.com
career objective
results-driven, solutions-focused and detail-oriented team player desiring a challenging and progressive gemology apprenticeship role within a dynamic and successful jewelry business.
profile
a service-oriented student gemologist qualified to work in retail and repair shop settings, customer and employee relations, jewelry design, and diamond and gemstone appraisal. student gemologist currently training in raw materials, production process, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. strong hands on knowledge of client communication, data entry, filing, weekly status reports, spreadsheets, product research, client support troubleshooting and special project coordination. recognized for attention to detail, honesty, productivity, and teamwork. current gemology student offering theoretical and applied knowledge in:
diamonds course colored gemstone identification colored gemstone grading
pearls course jewelry insurance appraisal evaluating damaged jewelry
identification of synthetic gemstones watch repair
~ core competencies ~
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer service interaction both in person and via telephone.
- dynamic communication, presentation, negotiation, and relationship management skills
- skillful at performing independently or within a team to exceed all operational goals.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts
professional education
cerritos community college coursework in business 1981
the study of pearls certification september 2008
international school of gemology jewelry design and appraisal present
professional experience
fine jewelry department best products 1981-1983
assistant to plant engineer shultz steel company 1994-2008
sabbatical 1993-1994
technical writer 1st choice personnel, inc. 1993
engineer s assistant shultz steel company 1989-1992
sales secretary border steel company 1988-1989
account coordinator south bay public warehouse 1985-1988
general clerical concepts in careers 1983-1985
technical experience
adobe acrobat 4.0, 7.0 professional aqmd annual emmissions reporting program v.6.06
coreldraw 10, 12, dpsolutions, inc. imaint eam v.2.0 dp solutions pmc 2000 v.2.4
inspiration 5 professional access 94, 2000, 2003 internet explorer
office professional 97, 2000, 2003, xp outlook 2000, 2003 project 2000 windows 7.0,
windows xp professional corel graphics sql server 8.0, 2000 sql server 8.0, 2000
microsoft office suite: picture manager, photo editor, picture manager, media player.
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