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yyyyyy x. yyyyyy
305 hillcrest ave. ◊ xxxxxx, xxxxxx xxxxxx
xxx-xxx-xxxx ◊ abc@xyz.com
◊ dynamic communixxxxxxtor ◊ hospitality professional ◊ detailed administrator ◊
driven professional seeking a challenging hospitality position, where expertise in client communixxxxxxtion, hospitality support and customer service will prove instrumental to company success.
xxxxxxreer profile
- offer solid and progressive hospitality experience, including expertise within administrative support, managerial assistance and customer service xxxxxxpacities.
- recognized as personable, congenial and friendly customer service professional.
- xxxxxxpable of staying focused and maintaining a xxxxxxlm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- demonstrate strong abilities in handling multiple tasks simultaneously, meeting deadlines and working in a fast-paced professional environment.
- experience in persuasive communixxxxxxtion; able to express ideas in ways that lead clients to understand sales presentations.
- recognized ability to express complex thoughts in creative and vibrant sales appointments; ensure key points are communixxxxxxted clearly and effectively in both written and oral communixxxxxxtions.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communixxxxxxtion skills, to any professional environment.
professional experience
hampton inn 2007-present
hospitality customer representative
starbucks 2005-2007
training coach
mervyns' 2002-2004
sales associate
eduxxxxxxtion & certifixxxxxxtions
trained starbucks learning coach 2005
general coursework xxxxxx college 2005
additional experience
volunteer loxxxxxxl animal shelter
volunteer homeless season
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