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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



versatile business professional eager to contribute broad-scope project management experience toward supporting a dynamic organization in maximizing bottom-line performance.




  decisive, results -oriented professional offering solid and progressive experience in project management operations.

  offer outstanding talents in data processing, including design, implementation and management of mainframe/pc application software conversion/enhancement projects.

  responsible for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.

  in depth expertise working in technical services vendor environment, interacting with internal and external clients.

  successfully managed 35-50 member teams in support of the production environment and specific project initiatives.

  skilled in navigating full life-cycles for complex, multi-site programs and initiatives, from defining resource requirements and staffing projects to providing regular project status reporting to clients and management.

  project and program management professional with in depth expertise in developing and delivering project management seminars to company staff and management.

  dynamic communication, presentation, negotiation, and relationship management skills.

  technically proficient in ms office suite, ms project, abt workbench, lotus notes, ccmail/organizer.

  knowledgeable in spanish and french, fluent in english.


professional experience


senior project manager alltel communications, inc.                                                                          1997-present

  serving in transition management office, spearhead operational integration of alltel acquired properties, from products to employee development and business process implementation.

  sharp business acumen and experience in managing marketing, sales, training, and operations support teams in the functional integration for seven cellular company acquisition.

  actively serve as project manager for the implementation of local exchange telephone service for alltel wireless markets.

  successfully manage project to scale wireless billing system and benchmark processing capacity on behalf of company.

  responsible for entire project lifecycle planning, execution and risk management for billing system conversion for 500,000 subscriber wireless market and for 175,000 subscriber landline market.


implementation manager alltel information services, inc.                                                                    1994-1997

  acting as project manager for deposit/loan application software conversions, cost-efficiently migrated financial institutions to remote multi-client shared resource processing environment to boost bottom-line profitability.

  consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


programming manager systematics information services, inc.                                                                           1993-1994

  effectively managed loan applications and production support operations, including legacy systems development and support activities, project tracking and change control procedures.

  serve as project manager for loans application conversions, including cpi mortgage servicing and fitech origination.


programming manager systematics information services, inc.                                                                           1991-1993

  successfully steered operations to generate high volume growth and revenue; responsible for the documentation of on-line system conversion requirements, the development of conversion implementation scenario for 180 branches and maintaining database integrity and back office reengineering analysis projects.


systems engineer/programming supervisor systematics information services, inc.                                          1987-1991

  as project manager, cost-efficiently handled the transaction system conversion to an on-line transaction delivery application system and real estate system conversion to an accounting/servicing application system.

  manager in charge of omni real estate mortgage document preparation system installation and commercial loans/on-line collections system conversion.


senior application systems specialist systematics information services, inc.                                                   1985-1987

  primary support programmer responsible for entire commercial loans system, consistently provided backup support for real estate, installment credit and charge off systems.


computer applications specialist arizona state university                                                                    1983-1985

  actively served as development programmer for administrative computing services management systems.

professional education


pmp certification project management institute                                                                                           2005

management development series alltel information services                                                                                  1996

the quality advantage organizational dynamics, inc.                                                                                                1995

bachelors of science in computer information systems arizona state university                                          1982

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