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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


medical administrative professional eager to contribute broad-scope office/front desk, patient relation and support skills toward assisting a progressive practice in optimizing bottom-line performance.




  • talented office administrator offering over 16 years of solid and progressive experience in a fast-paced medical office, with expertise in business operations, administrative support and patient/client services.
  • consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • proven ability to maintain the highest levels of confidentiality and uphold the ethical standards of the healthcare profession.
  • dynamic communication, organization, problem solving, and relationship management skills.
  • technically proficient trainer in microsoft word/excel and corel wordperfect.


professional experience


front office assistant private doctors office (ob/gyn)                                                2007-present

  • consistently ensure delivery of quality patient servicing in proficiently managing inbound phone calls to efficiently set and confirm appointments.
  • effectively manage a wide variety of insurance-related functions, including insurance eligibility verification and filing claims.


transcriptionist legal transcription services                                                                1990-present

  • skillfully provided comprehensive transcription services to law firms, legal aid and business research firms, consistently ensured the accuracy of all data.


secretary to the administrators piedmont middle school                                                   1990-2006

  • sharp business acumen and experienced in managing broad scope of operations for a busy office, from creating databases and updating budget to handling accounts payable/receivable.
  • tasked with the creation of monthly school newsletter and distribution to over 1000 recipients.


ushering and guest services supervisor san jose arena                                                    1994-2006

  • consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • effectively trained and directed ushers/guest service staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.


professional education


associates degree in computer science name of school                                                            date


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