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Yyyyyy x. yyyyyy

                                                                                                 0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                 xxx-xxx-xxxx or  xxx-xxx-xxxx    

Abc@xyz.com

Retail Solutions & Implementation Professional

Large Box Business ~ Operational Best Practices ~ Logistics Planning

 

Results-oriented, solutions-focused Operations and Business Development Professional within the retail sector eager to contribute specialized business knowledge as well as dynamic project management, supervisory and leadership skills toward supporting a progressive organization in optimizing performance and business viability efforts.  An especially effective manager and leader capable of implementing comprehensive employee retention programs.     

 

Business Development

Shrink Reduction

Operational Efficiency

Strategic Alliances

Vendor Management

  Labor Allocation

  Start Ups

  Merchandising

  Training & Development

  Consultative Selling

  Warehouse/Inventory

  Customer Loyalty/Retention

  Financial Analysis

  Budgetary Oversight

  Multi-Site Management

 

Operational Select Accomplishments

 

Ø  Launch & Market Penetration:

Ø  Regenerated the Kerrville, TX. market for the Home Depot.

Ø  Opened a new Lowe s store in the Fort Worth, TX. market and produced record sales and profit the first year.

Ø  Established five Lowe s Home Improvement stores in new markets in New Mexico and Texas in 2001/2002; in 2003, opened two stores in new markets in Oklahoma and New Mexico.

Ø  Launched a Handy Andy Home Improvement store in a new suburban market in western Chicago, opened in less time than projected and exceeded profit goals.

Ø  Launched new market stores for Lowe s in Fort Worth, TX, Clovis, N.M., and Lawton, OK.

 

Ø  Operational Turnaround:

Ø  Took the Home Depot store in Kerrville, TX. to record sales level in a two year period with increased profits, and reduced expenses.

Ø  Brought a Lowe s district to profitable status with a total sales volume of over $280M.

Ø   Turned around an under-performing Handy Andy store in Chicago by identifying store problems and making all personnel responsible for solutions.

Ø  Took a HomeQuarters Warehouse store in St. Peters, MO. with zero profits and achieved a bottom-line increase of 13% in one year.

Ø  Reduced voluntary employee turnover by 30% and reduced shrink percentage from over 2% to under 1%.

 

Ø  Profit Advancements:

Ø  Increased the profit of the Kerrville, TX. location for the Home Depot from 2005 thru 2008.

Ø  Achieved the highest sales with increased profits in any new market with Lowe s from 2000-2003.

Ø  Boosted Lowe s district profits by 15% within two years by instituting management changes and building strong teams.

Ø   Achieved a double-digit comp increase, and top line sales were 10% over plan, two years in a row.

Ø  Promoted to district manager with Lowe s responsible for ten stores; increased profits and cut expenses in all ten.

 

Ø  Accolades:

Ø  Best Improved Home Depot Store of Gulf Region---2007/2008

Ø  Home Depot Manager of the Year-----2007/2008

Ø  Best Percentage to Sales for Bottom-Line Profit, 2002

Ø  Home Builder s Association Award, 2001 and 2002

Ø  Lowe s Southern Division District Manager of the Year, 2002

Ø  Lowe s Certificate for Leveraging Total Expenses for the District, 2002

 

 

 

 

Qualifications Profile

 

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized knowledge of management and leadership initiatives, performance measurement, accountability systems, budget development and financial analysis, as well as managing high volume business.

Ø  Management experience covering a variety of areas, including team relationships, workflow management, facilities operations and continuous process improvement.

Ø  Astute at time management and organizational skills resulting in multi-tasking efficiency and productivity.

Ø  Consistently focus on ensuring development of high-standard operational methodologies. 

Ø  Proven ability to adapt strong business and fiscal skills to diverse organization needs.

Ø  Effectively manage staff and coordinate information sharing between departmental resources.

Ø  Regularly schedule reviews and track progress of particular projects.

Ø  Exceptional workflow analysis skills to achieve performance levels above defined metrics.

Ø  Proven financial aptitude with respect to profitability analysis and feasibility assessments.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Dedication to improving the quality of customer service for all clients, particularly related to fostering a high level of loyalty and retention.

 

Professional Career Track & Project Summaries

 

Store  Manager, Home Depot, Inc.                                                                                    2005-2010

 

  Primary description: Comprehensive operational oversight and management of various store as well as extensive employee base.  Specific accomplishments and functions include:

  Tasks: Planning, HR management, project management, financial management, and administrative management.

  Accomplishments: Adjusted the structure of the store s Pro side of the business, to increase the professional sales of store.

  Increased the contractor base and added more accounts, trained and developed internal talent.

  Developed the BIG-3 , which was Customer Service , In-Stock and Store Appearance .

 

District Manager, Lowe s Home Improvement, Inc                                                          1995-2004

 

  Primary description: Managed eight, high-volume, big box retail stores within a three-state territory.

  Primary tasks: Payroll management, achieving financial plan and budgetary objectives, and properly scheduling store coverage.

  Accomplishments: Provided leadership and support to district store management teams and selected, developed, and motivated management staff.

  Reduced inventory in three lower volume stores, increasing turnover and profits.

  Developed extensive management training program and recruited management candidates for future district and region growth.

Earlier Experience

- General Manager, HomeQuarters Warehouse

- District Manager / Store Manager, Ernst Home & Nursery

- Store Manager, Handy Andy Home Improvement

- Store Manager, Builder s Square

Academic Training

 

n B.S. C Business Management, Indiana State University

n Certificate Degree C Residential Drafting, Indiana Vocational Technical College

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