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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



results-driven it leader specializing in ui / ux design, development, and testing for sustainability applications eager to offer 12+ years of experience toward maximizing an employer s success within a senior user experience designer role.



profile of qualifications


         integral leader with a proven track record for conceptualizing cost-effective, state-of-the-art solutions to meet critical it goals.

         top performer who provides continuous it improvements spanning a range hardware / software to boost business efficiency, along with demonstrating solid abilities in close partnerships with executive management and external clientele / end users.

         ambitious self-starter who plans, prioritizes, and manages multiple tasks within high-pressure, deadline-driven it environments.



professional synopsis


hara environmental & energy management solutions, redwood city, ca                                2010 c present


head of ui / ux

         direct ui / ux for this fastest-growing provider of environmental and energy management solutions, including overseeing ui strategy and implementation from deciding technical ui framework, overall look / feel of applications, and navigation paradigms to concrete user interface elements (e.g. controls, color schemes, css style sheets, micro interaction patterns).

         develop mock ups and interaction descriptions for development and quality assurance, along with implementing a streamlined specification, documentation, development, and testing process, as well as creating a library of personas and use case scenarios.

         analyze user research and customer feature requests, and translate aspects into satisfying and appealing designs.

         liaise among developers to discuss feasibility and ensure implementation is possible within required timelines.

         create functional prototypes for customers, prospective customers, and shareholders.


sap ag, rot / walldorf, germany                                                                                                      2004 c 2008


user interface designer / end user research expert (2005 c 2008)

         applied strong it skills toward designing the ui for businessbydesign within financials, supplier relationship management, and it system administration management application areas, including optimizing application designs via usage and logs analysis.

         developed prototypes for client presentations and ui validations; planned and executed validations and site visits with customers and end users in the u.s., germany, canada, and china; and analyzed and delivered results to product managers and stakeholders.

         contributed diverse it knowledge toward serving as end user feedback service project manager for sap businessbydesign.

         cost-effectively negotiated with various development departments regarding feasibility of screens and delivery of features.


user interface designer (2004 c 2005)

         played a vital role in building and sustaining profitable results as a member of the ui building block team in the usability engineering center which was instrumental in directing the development, specification, and implementation of design patterns.

         maximized it productivity by redesigning the ui building block specification process and used templates, along with coaching the application uids regarding pattern concepts and effectively modernizing the usability lab with user-friendly digital solutions.

         led comprehensive training programs for new usability testing software morae and sap-owned end user feedback service.

         executed and analyzed usability tests for businessbydesign and presented results to internal uid and product management.

         supported usability activities management at the asug 2004 in atlanta, ga with 400+ testing sessions.


nortel networks, friedrichshafen / frankfurt, germany                                                                 1999 c 2003


it / intranet consultant (2000 c 2003)

         strategically steered the conceptualization, design, and implementation of the interface and process for electronic document management system (edms) that served 1,800 internal users, including redesigning quality management intranet data structure.

         directed testing processes to verify and improve usability of edms, successfully enhanced systems to meet iso 9001:2002 certification requirements, and supervised knowledge management projects focused on highly intelligent search algorithms.


training specialist (1999 c 2000)

         managed and developed a vocational training program, including creating requirement profiles per role-based tasks analysis, and optimizing application management processes by introducing a new structure and interface for the application database.



resume • page two

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professional synopsis (continued)


nortel dasa, friedrichshafen, germany                                                                                             1996 c 1999


it / web specialist (1997 c 1999)

         initiated and modernized the 1st companywide intranet user group, including refining intranet data structure and navigation, developing guidelines and templates, and introducing initial concept for personalized portals based on organizational units.

         improved internet / intranet performance via use of site traffic and web analytic tools, and programmed html pages.


it specialist (1996 c 1997)

         centralized and unified intranet infrastructure; developed visual basic applications; and supported pcs, unix, and internet tools.



education, professional development & technical summary


business administration / computer science degree (diplom-betriebswirt)        university of cooperative education

psychology degree (diplom-psychologist)                                                                                                 university of constance

project management professional (pmp)                                                                           project management institute (pmi)


adobe photoshop • adobe dreamweaver • adobe fireworks • coldfusion studio • microsoft visio • morae

html • java • javascript • xml • sql • coldfusion • c • c++ • visual basic

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