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yyyyyy x. yyyyyy                                                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000




proficient professional eager to contribute advanced technical and business education, technical expertise as well as strong business management skills in a challenging systems/business process analysis assignment actively supporting an organization in maximizing performance.



career profile

ø  mba.

ø  b.s., electrical engineering.

ø  over nine years of relevant engineering, it and business operations experience.

ø  expertise in synthesizing technical advances with progressive business practices.

ø  capable of providing advisement to either technical or operations sectors.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in electrical engineering, software, databases, operating systems, networks and communications issues.

ø  background in effective project management.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  contributor in increasing proficiency in highly competitive situations.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.

ø  ieee and nspe.



professional experience

onstar, detroit, mi                                                                                                                    2002 - present

senior systems analyst (2006-present)

       promoted to develop business requirements for new vehicle communications system.

       successfully launched interfaces between client and middleware systems.

       designed and approved vendor-level requirements for rfq process.

       spearheaded national system testing during deployment.

       facilitated end-to-end system user integration validation.

       developed and executed solutions for $1mm annual cost savings.

       led cross-functional meetings for intellectual property.

       invented over ten patented intellectual properties.

       conceived and championed standard process for assignment of new ip address implementation.


systems engineer (2002-2006)

       recruited to develop efficient business and system requirements.

       managed well-received new product and business end-to-end testing.

       developed process documentation/templates for change management.

       coordinated critical facets of engineering, it and business process for new initiatives.

       filed over 40 patents with u.s. government patent office.

       originated automated test tool scripts for hardware verification facilities.

       formulated technical requirements for new business call center application system.

       delivered critical support for north american dealership promotional program.

       supplied engineering impact advisement to enterprise business issues meeting.


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yyyyyy x. yyyyyy

page two




       authored systems engineering documentation for new generations of hardware.

       developed and managed test method documentation for cellular promotional programs.

       effective solved automated method of production problems affecting 1mm customers.

       championed repeatable business processes for validation of product launch directive.

       played key role in transition from analog (amps) technologies to digital (cdma / pcs).


general motors, lansing, mi                                                                                                          1999 - 2002

manufacturing engineer

       retained to perform diverse engineering/management functions.

       developed web-based area management throughput/bottleneck analysis tool.

       managed use of automation equipment among multiple production plants.

       directed skilled trades in body shop automation and control devices.

       upgraded plant electrified monorail system in body shop subsystems.

       designed and implemented electrical controls support during model-year changeover projects.

       aided area management with data collection reports and improvement advisement.

       identified best processes through networking with interstate plant manufacturing support personnel.





wayne state university, detroit, mi

mba, 2005

certified theory of constraints - jonah


michigan state university, east lansing, mi

bachelor of science, electrical engineering, 1999




yyyyyy x. yyyyyy                                                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000




cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a systems/business process analysis capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a mba, a b.s., electrical engineering, and over nine years of highly successful business experience.  to complement this background, i possess expertise in synthesizing technical advances with progressive business practices, superior technical skills in engineering and it, and strategic overview of big picture business methodologies, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy







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