yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
recent graduate with a b.a. in computer science focused on software development eager to contribute practical academic background as well as hands-on professional experience and drive toward actively supporting a solid organization in optimizing performance while launching and building a progressive career.
ø b.a., computer science.
ø software development degree concentration.
ø over four years of relevant it experience.
ø expertise in multiple software programs, operating systems, networks and websites.
ø adept in assembly, installation and configuration of computers, monitors, network infrastructure and peripherals.
ø proven testing and troubleshooting capacity.
ø record of progression to positions of increasing authority and responsibility.
ø strength in security, system backup, firewalls and vpn connectivity.
ø provide exceptional customer service, quality and meeting organizational objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø facilitate alignment of it contributions with organizational objectives.
ø enthusiastic team player.
tower digital llc 2007 - present
recruited to install, configure and upgrade operating systems and software.
initiate and maintain user accounts for multiple accounts in the dallas/fort worth region.
facilitate backup and restoration of lost or damaged data.
tasked to assemble, install and configure computers, monitors, network infrastructure and peripherals.
provide top quality service for scanners, printers and related hardware.
accomplish network cable wiring for new installations and office reconfiguration.
assume responsibility for troubleshooting of computer software/hardware, e-mail, websites and network equipment covering firewalls and continuous protection devices.
deliver off-site troubleshooting support via telephone and vpn connectivity.
yyyyyy x. yyyyyy
ross & matthews, p.c. 2005 - 2007
assistant network administrator
demonstrated comprehensive knowledge of computer systems as well as strong analytical skills in effectively troubleshooting as/400 software, microsoft software/applications and network devices and peripherals, providing timely fixes vital to sustaining operations
oversaw and configured desktop and server operating systems/software.
managed 100+ user accounts.
delivered effective help desk support covering operating systems, software and hardware upgrades.
effectively monitored firewall and network activity.
university of north texas, denton, tx
bachelor of arts, computer science,
software development concentration, may, 2008
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