YYYYYY X. YYYYYY

Highgate, Perth, WA 0000 xxxxxx xxxx , xxxx , xxxxx 0000090442                                                               abc@xyz.com

 

CAREER OBJECTIVE

Motivated, accomplished professional with extensive management, problem-solving and communication skills.  Seeking a challenging position as a Manager within a dynamic organization with room for long-term growth and personal and professional development.

 

PROFILE

         Offer progressive experience in operations and project management, with comprehensive client servicing background.

         Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget administration.

         Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

         Dynamic communication, presentation, relationship building and problem-solving abilities.

         Excel at interacting with broad populations including senior management, staff and clients.

         Proficiently own and manage 2 properties in Melbourne.

 

 

PROFESSIONAL EXPERIENCE

Citic Pacific Mining                                                                                                        2008-Present

Travel/Accommodation Administrator C Temporary Position

         Contribute strong organizational and detail-oriented skills in processing rosters, managing/booking all flights and accommodations for site and corporate personnel, coordinating with airlines for bookings, missed flights, manifests and delayed flights.

         Proactively attend and participate in management meetings; identified areas of improvement regarding Travel/Accommodation.

         Exhibit solid leadership qualities in training and managing new staff in the Travel/Accommodation area.

         Set up and manage the SAMS accommodation/flight system with accurate info including: profiles, employers, rosters, cost codes and accommodation/flight details.

 

Phoenix Consillium                                                                                                        2007-2008

Project Manager/Analyst C Contract 4-month Role

         Proficiently oversaw 4 different contracts with 4 high net worth companies.

         Innovatively developed and implemented various large and small events, road shows and presentations to target diverse audiences.

         Supervised capital raising events and documents.

         Conducted comprehensive research and analysis on company growth, competitors, market conditions and other fields in order to design and launch strategic business and marketing plans.

         Directly managed budgets, documents and contract deadlines, with strong focus on productivity, efficiency and accuracy.

         Steered business forecasting, document control and the preparation/registration of tenders.

 

Aspire Finance                                                                                                              2006-2007

Office Manager

         Resourcefully oversaw the organization of all office building maintenance works, with full accountability for the development and maintenance of systems for filing and document management.

         Effectively coordinated induction and training for new staff, to optimize project support.

         Cost-effectively allocated/administered the budget to order office equipment, stationery and IT needs.

         Relied upon to lend expertise toward actively training and mentoring new hires, playing a solid role in supporting the development of top-performing team members.

         Directed the organization of renovations & relocation of sectors/staff/equipment.

         Successfully managed multiple projects including creation of new teams, telephone system & internet, and the CRM system, illustrating strong multitasking and organizational abilities.

 

Page 1 of 2

Yyyyyy x. yyyyyy                                                                                                           page 2 of 2

 

 

3 Australia                                                                                                                     2006-2007

State Coordinator Business Sales                                                       

         Collaborated directly with the State Manager across all business areas and manage all operational aspects of the WA office, instrumental to building a successful and effective team.

         Steered the organization and preparation of sales reports and presentations, demonstrating exceptional communication and analytical abilities in achieving operational goals and timelines.

         Spearheaded diverse administrative activities ranging from induction and training of all new staff on policy/procedures to managing personnel and administration records.

         Liaised effectively between all channels including Marketing, Customer Service, Finance and IT.

         Maintained full accountability for the upkeep and operation of WA premises.

         Ensured collateral, contracts and other paperwork are kept up-to-date and readily available.

         Proficiently managed all stock control flow, including monthly audit, as well as finances at state level to ensure budgets are met.

         Coordinated all WA functions and marketing initiatives both internally and externally and booked all flights & accommodation for WA team.

 

Milton Tourist Park                                                                                                        2005-2006

Manager

         Successfully managed a site with over 300 residents and supervised the effective maintenance of camp kitchen, games room, facilities, shop and office.

         Resourcefully managed office workflow and face-to-face appointments, and directed personnel vital to driving day-to-day operations.

         Liaised between the Council & Government bodies, prepared leases, implemented rules, regulations & OH&S procedures, and maintained in-house systems.

         Exercised functional authority for planning related to sales, marketing and administration.

         Effectively hired, trained and supervises employees within a team environment.

         Handled internal and external troubleshooting problems and product solutions for clients.

         Supervised sales and marketing staff in activities including operations, service and sales and support.

         Handled management and sales related tasks and activities with accountability for increasing annual revenue while overseeing district operations.

         Interfaced with management and other department heads to plan strategic and preventive maintenance programs and in coordination with various programs and activities.

 

Freight Solutions                                                                                                           2003-2005

Customer Service Manager

         Directed and exercised functional authority for organizing activities related to customer service.

         Oversaw multiple databases which tracked distribution performance, production performance and product complaints.

         Ensured customer orders and inquiries are processed and acted as direct point of contact for clients.

         Researched, analyzed and investigated orders to confirm compliance; reviewed, organized and processed purchase orders.

         Resolved delinquent accounts by providing payment options and develop and implemented spreadsheets designed to monitor progress and results.

         Assisted with hiring, training, and supervising new customer service hires in day-to-day activities and provide management with progress reports and updates.

         Researched vendors, ordered merchandise, and determined pricing to ensure profitability.

         Participated in short and long-term planning and policy development for different clients.

         Directly oversaw and handled all aspects of Finance/Account management, with full accountability for wages/superannuation.

                                                           

EDUCATION

Certified - 1st Aid Cert; Certified - Fitness & Nutrition

  Small Business Management Cert IV, Events Management

Advanced Diploma Life & Executive Coaching, Public Speaking & Neuro Linguistic Programming

YYYYYY X. YYYYYY

Highgate, Perth, WA 0000 xxxxxx xxxx , xxxx , xxxxx 0000090442                                                               abc@xyz.com

 

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior office management to streamlining operations and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a comprehensive background in project management, problem-solving and client servicing. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy