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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





results-driven individual eager to contribute broad scope of experience in staff management, productivity, cost control and advanced systems in a challenging operations management assignment.



career profile

ø  over four years of successful retail operations management experience.

ø  proven project manager and coordinator.

ø  demonstrated team leader and developer.

ø  drive achievement of ambitious revenue objectives in highly competitive market places.

ø  skilled in effective warehousing procedures.

ø  record of progression to assignments of increasing responsibility.

ø  consistently meet/exceed challenging business objectives.

ø  proven accomplishments in building productivity and staff morale.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.

ø  college-level business studies.


professional experience

fresh direct, long island city, ny                                                                                               2006 - present

dry goods department operations manager/replenishment manager, logistic/operation (2009-present)

      along with coordinating a team of over 30 people to fill 3,800 bins with 3,800 different products to be picked to light to fulfill customer orders.

      comprehensive leadership for replenishment, including managing and developing direct reports.

      identify/enable best practices to ensure optimal inventory and develop positive customer relationships.

      utilize inventory replenishment reports in support of decision-making regarding merchandise replenishment from stockroom or reserves to pick floor.

      assist in stocking of incoming freight to reserve or to pick bins for customer selection.

      tasked to maintain out-of-stock merchandise to below 2% of total inventory.

      ensure high productivity while maintaining low operating expenses and high employee motivation.

      develop programs utilizing sap to measure productivity; utilize existing or new metrics.


dry goods department operations supervisor (2008-2009)

      advanced to management role due to outstanding performance.

      rapidly learned all facets of complex assignment.

      built skills as staff trainer, supervisor and motivator.



earlier background

initially hired in 2006 in entry-level assignment and gained rapid promotion to managerial positions.




nassau community college

industrial studies


yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an operations manager capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over four years of retail dry goods experience.  to complement this background, i possess logistical management, staff supervision and mentoring, inventory control and customer service, as well as analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy











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