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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx  xxx-xxx-xxxx

abc@xyz.com

 

~ Dedicated and productive Healthcare Industry Professional eager to contribute exceptional leadership, administrative, and interpersonal relations expertise toward supporting a dynamic employer in achieving business goals and objectives. ~

 

Qualifications Profile

 

         Currently completing medical billing/coding and patient services program at Kaplan University.

         Offer more than 15 years of experience in the healthcare industry.

         MPA degree in progress with an emphasis in Health Service Management.

         Possess an outstanding blend of organizational, critical thinking, planning, communication, and problem-solving skills. 

         Administrative proficiency includes payroll, billing, budgeting, file management, policy and procedure development, marketing, and human resources.

         Proven success in cultivating and maintaining quality relationships with staff, clients and industry professionals.

         Computer skills include Microsoft Office Suite, StaffPak, Galaxy, Fox Pro and TSS.

         Well-honed multi-tasking abilities; efficiently balance competing and urgent priorities.

         Quickly master new roles, responsibilities, challenges, software and environments. 

 

Professional Experience

 

University of Phoenix, Mokena, IL, 2007 to 2009

Corporate Education Liaison   

         Promoted online education opportunities offered by University encompassing programs such as business administration, education, counseling, healthcare, and nursing.

         Strategically partnered with nursing homes, hospices, hospitals, and hospital management companies to provide Bachelor-level programs to registered nursing staff and nursing education to pre-nursing staff.

         Established, nurtured and maintained strong relationships with healthcare industry leaders to expand new student sources and fortify retention of existing student referral programs.

         Proactively developed, coordinated and facilitated workshops, seminars, and in-services for healthcare and business professionals.

 

Resolve Staffing, Bourbonnais, IL, 2006

Branch Manager 

         Spearheaded daily branch operations with full P&L accountability; applied dynamic leadership talents toward directing full-scope marketing, public relations, customer service and satisfaction, policy/procedure enforcement, and staff recruiting, hiring and management.

 

Continued ►

 

 

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

         Contributed to driving revenue growth by fostering solid community relationships, vital to uncovering referral sources and securing new business.

         Recruited quality clinical personnel such as Registered Nurses, Licensed Practical Nurses, Certified Nurse Assistants and other healthcare professionals.

         Accurately and efficiently performed customer billing and processed payroll for external staff.

 

Nursefinders, Inc. Chicago, IL, 2005 to 2006   

Senior Manager, Staffing

         Marketed staffing services to hospitals, senior living facilities, and nursing/rehabilitation centers to expand client base and boost sales.

         Recruited, interviewed and hired nurses and other healthcare personnel.

         Exercised significant organizational skills to coordinate staff training & development, process payroll, manage customer billing, and facilitate outstanding client relations.

 

Interim Healthcare, Inc. Chicago, IL, 1994 to 2005

Manager, Client Services (Division Manager)

         Directed daily operations of three field offices by steering regulatory compliance, creating and executing marketing plans, recruiting clinical personnel, and promoting Interim services to physicians, social workers, case managers, senior living facilities, etc.

         Actively contributed to account management, new business development, operations planning and leadership, and staff training and development initiatives.

         Administered billing, payroll, agency promotion and marketing, and supporting Branch Director in conducting union negotiations regarding collective bargaining.

         Supervised, motivated and managed cohesive and productive team of human resource generalists, staffing coordinators, administrative assistants, clinicians, client service supervisors and field supervisors.

         Coordinated drug screening program for Drug Enforcement Administration (DEA) and United Parcel Services (UPS), Bogart Program affiliated with Illinois Department of Mental Health, and private nurse assignments for hospice patients.

 

Education

 

DeVry University, Keller Graduate School Of Management, Tinley Park, IL:

Master of Public Administration, Emphasis in Health Service Management (in progress)

Master of Business Administration

 

Kaplan University:

Medical Billing Certification (in progress)

 

Columbia College, Chicago, IL:

Bachelor of Arts Degree

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