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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

 

xxx-xxx-xxxx 

abc@xyz.com

 

Senior Operations Associate

 

Leadership and Development Strategist ~ Research and Analysis~ Revenue Increases

 

Productive, quality-oriented professional eager to contribute extensive operational background as well as exceptional customer service and human capital training skills toward optimizing and driving revenues of a progressive organization.

 

Qualifications Profile

 

Ø  Strong technical background with the ability to work independently on multiple research projects with specialized knowledge of leadership and management initiatives, strategic planning, client relations and management, data collection and analysis, generating ad-hoc financial reports, accounts management, as well as cross-functional team development.

Ø  In-depth knowledge of vendor relations related to appropriate utilization of financial data.

Ø  Possess strong research and analytical skills concerning both quantitative and qualitative data.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.

Ø  Possess strong business and analytical thinking relevant to development of highly effective business strategies.

 

 

Functional Competencies

 

Ø  Research and analyze specific market data in order to employ relevant plans of action.  

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering financial planning meetings and delivering comprehensive strategies.

Ø  Carefully analyze various documents and reports in order to identify and reconcile potentially costly errors.

Ø  Frequently act as facilitator in order to act as problem-solver and conflict resolution specialist.

Ø  Embrace company initiatives and lead process integration efforts throughout various departments.

Ø  Analyze corporate actions regularly in order to plan and execute dissemination of company data in an efficient and timely manner.

 

 

Key Accomplishments

 

Ø  Consistently top performer with best net sales comp performance in the region year to date.

Ø  June 2009 C Present: OR/WA district of 18 stores, responsible for net sales volume of $28.0 million.

Ø  July 2008 C June 2009: OR/San Jose district of 11 stores, responsible for net sales volume of $24.0 million.

Ø  May 2007 C July 2008: Oregon district of eight stores, responsible for net sales volume of $18.0 million

Ø  November 2006 C May 2007: Temporarily oversaw eight store district in Northern CA while overseeing my own Oregon district and improved net sales and quantifiable performance in both districts in the six month time period. Responsible for 16 stores and net sales volume of $38.0 million.

Ø  February 2005 C Promoted to District Manager, OR market: Responsible for seven stores with net sales volume of $12.0 million. Opened three new stores in first year of being a District Manager.

Ø  April 2004 C February 2005: Area Manager, Clackamas Town Center, Portland, OR. Responsible for managing Clackamas Town Center location with two other locations reporting to me. Responsible for three stores with total net sales volume of $6.0 million.

 

Professional Career Path

 

District Manager, Ann Taylor Loft                                                              2000-Present

  Primary responsibilities included comprehensive management and oversight of day-to-day operations.  Specific functions included;

  Management of budget, P&L, payroll process and shrink;

  Extensive development and execution of formalized processes in order to increase sales and profits through hiring of key personnel;

  In depth training and coaching of staff to decrease likelihood of costly attrition;

  Development of customer service protocols to increase loyalty, retention, and thus long term viability of company;

  Traveled to underperforming stores to help coach and develop teams to drive net sales as needed. 

 

Earlier Experience

 

- Store Manager, Express, Valley River Center                                           

- Co-Manager, Express, Valley River Center                                         

- Sales Associate, Sales Associate                                           

 

Academic Credentials & Training

 

n Coursework C Business Administration (Emphasis in Business Law), Lane Community College

 

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