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Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000 Phonexxx-xxx-xxxx Email: abc@xyz.com

 

Eager to contribute strong background in telecommunications as well as considerable operations leadership and staff management experience toward supporting a dynamic company in achieving business goals.

 

Profile

 

         Possess significant technical acumen with specialization in fiber optic cables, telecom wiring placement and termination, LOS radio transmissions, computer networking, and video, data and voice solutions.

         Proven customer service, multi-tasking, communication, interpersonal and problem solving abilities.

         Well-developed employee management skills inclusive of hiring, training, supervision, performance reviews and delegating tasks.

         Excel in production scheduling, forecasting, equipment maintenance, purchasing, inventory management, quality control, and operations management.

         Highly versatile and able to quickly master new roles, responsibilities, technologies and environments.

 

Professional Experience

 

Verizon Telecom, Capital Heights, MD, 2006 to 2010

Services Technician

         Provided superior customer service in troubleshooting and installing video, data and voice services.

         Leveraged extensive technical background to accurately interpret complex service orders.

         Expertly used light meters, RF meters, voltmeters, and TND fault locators to isolate and repair telecom issues.

 

Burgess Lighting, Forestville, MD,   1995 to 2000;   2003 to 2005;   2006

Construction Manager / Delivery Driver /  Receiving Department Manager

         Successfully held several roles, most recently spearheading construction activities requiring exceptional leadership, organizational and planning expertise.

         As delivery driver, provided first-rate customer service and consistently adhered to safety expectations during operation of vehicle.

         In initial role, directed daily operations within receiving department, constantly focusing on efficiency, accuracy, and team cohesiveness.

 

Closet Factory, Waldorf, MD, 2005 to 2006

Operations / Production Manager

         Managed daily production operations with a strong emphasis on quality control and assurance.

         Devised production schedule and oversaw inventory management including procurement.

         Introduced inventory and purchasing system to minimize warehouse space and boost production.

         Proactively maintained production two weeks ahead of install schedule during most profitable months in franchise s history.

 

United States Army, Ft. Lewis, WA, 2000 to 2003

Multi-Channel Radio Transmissions Operator

         Analyzed and maintained multi-channel radio transmissions, single channel ground and airborne radio, fiber optic wiring/splicing, cat 3/5e/6 wiring/splicing, routers, hubs, switches, and patch panels.

         Motivated and mentored team members and trained up to 100 soldiers during service.

         Established and administered field communications for Joint Services Command Center, successfully achieving and maintaining 99% link reliability.

         Distinguished Honor Graduate of Signal Corp Training in 2001.

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