yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

e-mail: abc@xyz.com

~ objective ~

 

highly-credentialed it manager with expertise in enterprise architecture, systems administration, security, and data center operations eager to contribute talents toward supporting the employer in maximizing performance through decisive leadership and effective technology-driven solutions.

~ key qualifications ~

 

• substantial experience in it infrastructure management, security, policy and procedure development, project management, business continuity, and technical support leadership.

         adeptness in analysis, development and management of business-critical information systems, networks, disaster recovery strategies, and contingency plans.

         strategically blend veracity, sharp prioritization skills, and a team player work ethic to consistently meet/exceed client expectations and facilitate seamless change management.

         reputation for solid judgment, flexibility, troubleshooting abilities, and talents in personnel training and team-building.

         analyze, create and execute technical and operational procedures to eliminate redundancy, accelerate output, fortify it security, and control costs.

         meticulous problem solver with a proven track record of executing innovative and strategic solutions to meet specific business goals and needs.

         resourceful self-starter; set goals and develop action plans for attainment.

~ professional experience ~

 

nokia, inc., irving, tx, 1999 to present

infrastructure service manager data center

         skillfully provide technical leadership, direction and guidance to employees, consistently emphasizing customer satisfaction, productivity, and team cohesiveness.

         coach, mentor, supervise and motivate staff in project development efforts and in maintaining emc storage systems cx600 (san, nas), sun solaris and red hat platforms, vmware esx and windows clusters.

         proactively partner with management personnel to effectively expedite delivery of innovative, robust, and business-driven technology solutions.

         spearhead data security initiatives at dallas facility to steer continuity, optimize performance and maintain critical uptime of sso (single sign on), ldap (lightweight directory access protocol) and citrix systems.

         prevent network vulnerability and intrusion by conducting meticulous risk assessments, overseeing patch management, and managing building security and access control.

         apply extensive leadership and organizational strengths toward administering mission-critical, 24x7 data center s hosted services and e-business functions on unix and intel platforms.

 

continued

mario villatoro ~ page 2 of 2

 

 

professional experience continued

 

 

cci training center, dallas tx, 2000 to present

sr. technology instructor

         combined technology expertise with dynamic communication skills to deliver effective classroom instruction in security, networking and mcse certification courses.

 

 

earlier experience:

 

nt systems administrator / team lead, eds/ texas instruments, plano, tx, 1998 to 1999

service engineer analyst, compucom systems, dallas, tx, 1997 to 1998

customer support specialist stream international, dallas, tx, 1996 to 1997

~ education, certifications & training ~

 

itil service manager training & foundations 2008

certified information systems auditor (cisa) 2007

computer forensics examiner training (chfi) 2007

siebel 7.7 system administration, oracle university 2007

certified business continuity professional (cbcp) 2006

cissp i.s. security professional certification 2006

itil/itsm foundations training; dream catchers 2004

computer security and forensics training 2004

nokia connecting projects project management 2002

unix administration certificate, richland college 2001

bcr-net security & firewalls, e-com security 2001

certified information systems security professional (cissp)

comptia security+, a+ and network+

certified ethical hacker (ceh)

microsoft certified systems engineer (mcse) 2000 and 4.0

nokia security administrator

cisco certified network associate