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Project Management/Business Process Reengineering Professional

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Offering progressive experience in Project/Program Management, Business Process Reengineering (BPR) and Six Sigma. ▪ Successfully manage BPR projects, providing process analysis to facilitate decision-making. ▪ Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company performance.Dynamic communication, presentation, relationship building and problem-solving abilities. ▪ Highly versatile; quickly master new roles, responsibilities, technologies, and environments. ▪ Demonstrate initiative by analyzing, creating and executing procedures to eliminate redundancy, accelerate output, and minimize expenses. ▪ Fluent in Chinese, Taiwanese and English; proficient in Japanese.

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Areas of Expertise


Project Management ▪ Contract Procurement ▪ Cost Price/Bid Analysis ▪ Six Sigma ▪ Budget Allocation

Management Reporting ▪ Risk Management ▪ Process Enhancement ▪ Quantitative Financial Modeling

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Key Achievements


  Defined, developed and implemented business process engineering processes to boost company performance; streamlined the commission calculation process by developing automated commission templates, shortening the reporting deadline from 2 weeks to only 3 business days.

  Analyzed 500K transaction records on a monthly basis for credit card fraud prevention projects.

  Successfully minimized payment defaults by creating, developing and implementing targeted strategies.

  Achieved 30% increase in cash flows within one year by realizing real-time inventory costs, material costs and sales expenses, utilizing MS Access and Excel to build an efficient information hub for department heads.

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Career Background


Gambro Renal Products / America, Lakewood, CO                                                         2008-Present

Business Analyst

  Demonstrate strong project management skills in developing business specifications for regional sales reports and communicated the requirements to IT departments.

  Consolidate and analyze sales data and trends for 81 sales reps and prepare monthly and ad-hoc sales reports for Senior Sales Management Team, integral to maximizing efficiency and performance.

  Play an integral role in assisting management team in constructing an incentive plan by developing sales metrics to identify top performers within the organization.

  Conduct comprehensive review and analysis of sales results by region and by product for 60 territories in order to establish efficient financial models to track sales performance.

  Cost-effectively allocate, administer and develop budget plans for the North American Region, directly supporting two business controllers.

  Apply sharp business acumen toward researching, monitoring and analyzing product trends and distributor performance and developing targeted portfolio strategies.


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Amy Griffin                                                                                                           Page 2 of 2

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Career Background continued



NordStrom FSB, Centennial, CO                                                                                    2006-2008


  In only 3 months, built SAS/graph web-based month-to-date portfolio review, offering real-time information for decision makers; optimized productivity and efficiency while ensuring timeliness.  

  Collaboratively worked with senior decision analyst to develop effective loss models.

  Exhibited technical expertise in utilizing SAS, MS SQL and Oracle to develop and maintain the monthly portfolio management dashboard.


New York City Government /HRA, New York, NY                                                             2005-2006

Senior Administrative Analyst

  Performed extensive business process analysis and improvement by analyzing the existing work flow for the monthly financial reporting process.

  Successfully accelerated the reporting process by standardizing the data entry form in the central reporting database.

  Relied upon to lend project management skills toward managing $8.5M of Intra-City agreements for 5 boroughs of New York City. 

  Spearheaded the contract process from pre-award to post award, including acquisition strategy, procurement package input, validation, solicitation, negotiation, contract award, administration and closeout/termination, demonstrating multitasking abilities in achieving goals and timelines.

  Demonstrated sharp critical thinking skills in supporting broad-scope operations, from reviewing proposed contract costs against previous bids, actual and estimated expenditures to developing financial models to effectively negotiate budget baselines with contractors.


Organize It All, Inc., Teterboro, NJ                                                                                  2002-2005

Accounting Clerk

  Built and established key relationships and liaised effectively with well-known home furnishing stores Accounts Payable/Receivable departments.

  Adjusted sales forecasting models by monitoring and analyzing pricing strategies and current sales trends, integral to supporting senior management in optimizing enterprise-wide performance.


C2C Technologies, Ridgewood, NJ                                                                                2001


  Created, updated and maintained the 3-year corporate sales projection plan to maximize use of resources while controlling costs and meeting company needs.

  Enhanced client relationships and optimized sales opportunity tracking by successfully using SQL programming skills to retain sales data and company management assets.

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Master of Science, Computer Science - Fairleigh Dickinson University, Teaneck, NJ

Master of Business Administration, Finance - Fairleigh Dickinson University, Teaneck, NJ

Bachelor of Arts, History - National Taiwan University, Taiwan

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Technical Skills


Databases:  Oracle, SAP R/3, MySQL and MS SQL Server

Systems:  Windows XP, Unix, Mac OS X

Software:  MS Office (Excel, Word, Access, Outlook, Visio, Project), Business Objects , SAS



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