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career objective
seasoned health care program manager eager to contribute
superior business development, contract management, and client relations skills
toward supporting the employer in optimizing financial and operational
performance
profile
ø offer numerous years of progressive program management experience, with expertise in health care delivery, education and training, and contract administration
ø drive all aspects of operations from business development to requests for quotes and through contract execution; manage multi-million-dollar budgets
ø work closely with existing and prospective clients to identify and address individual needs; apply depth of health care knowledge and best practices towards creating customized solutions
ø cultivate long-standing relationships and strategic alliances to continually increase business; facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø develop highly effective training programs for diverse audiences; incorporate emerging technologies to maximize educational opportunities and reach
ø proactively monitor performance metrics to ensure the attainment of long- and short-term organizational goals
ø dynamic communication, presentation, negotiation, and relationship management skills
~ key achievements ~
- successfully oversaw more than $600m in various federal contracts, selected to serve as program manager for major idiq contract, and managed 250+ task order contracts for amer technologies; worked closely with clients, dod and federal agency contacts, and executive management to continually grow business
- expertly developed, coordinated, implemented, and managed health education, training, and accreditation programs for all branches of the us army medical department; oversaw web-based, video- and tele-training, and satellite telemedicine courses for distance learning programs and conducted long term civilian health training, post-graduate professional short courses, and training conferences for the health education & training division
- cost-effectively administered $45m budget and oversaw all aspects of operations for dental treatment facilities at 12 installations with 2,000 military and civilian personnel across the central and southwestern united states; previously managed $27m budget for 1,200 personnel at 11 southeast us installations
- analyzed fiscal planning data to deliver recommendations to the surgeon general regarding configuration and placement of various field treatment capabilities
- as command dental surgeon and acting deputy surgeon, entrusted with responsibility for medical, dental, and veterinary units deployments to support 900,000 troops
- played an integral role in reestablishing medical services of the kuwait armed forces following desert storm; served on team of 16 subject matter experts
- granted numerous awards in recognition of outstanding performance, including: teaching award, american academy of family practice physicians; the legion of merit (4 awards); impact army meritorious service medal (saving life of soldier); army meritorious service medal (3 awards); army commendation medal (3 awards); army achievement medal; us army reserve commendation medal; kuwait liberation medal; southwest asia service medal (2 battle stars); national defense medal (1 bronze star); order of military medical merit ; surgeon general s a prefix designator (awarded for professorial level expertise); and multiple civilian hospital and community leadership awards
continued
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education
university of pennsylvania, philadelphia, pa
doctor of dental medicine
bucknell university, lewisburg, pa
bachelor of science in biology
~ professional development ~
certification in technology integration administration, texas a&m, dlrc, college station, tx
clinical and didactic training (specialty residency),
ireland army hospital, ft. knox, ky
administrative and organizational training, command and general staff
college
administration of uniform code of military justice, judge advocate
general (jag) senior officer legal course:
organizational effectiveness and total quality management, us army management engineering college
strategic
studies and global geo-political contingency planning, us army war college
healthcare management issues, american college of physician executives
management course
professional experience
amer technologies, inc., san antonio, tx 2003 c present
senior consultant (2006 c present)
vp, government services (2003 c 2006)
terrahealth, inc., san antonio, tx 2008 c present
senior consultant, us navy rfps
texas distance learning association board of directors 1999 c 2004
member & advisor to state board
~ military background ~
us army medical department (amedd) center & school 1999 c 2003
associate dean for distance learning & instructional technology (2000 c 2003)
chief, health education & training (1999 c 2000)
great plains regional dental command, ft. hood, tx 1997 c 1999
commander
southeast regional dental command, ft. gordon, ga 1995
c 1997
commander
amedd board of directors 1992 c 1998
area support field unit integrator
us forces command, (forscom) atlanta, ga 1992
c 1995
command dental surgeon and acting deputy surgeon, j1
department of the army, office of the surgeon general insert years
section chief, kuwait medical survey team
~ additional experience ~
chief, special forces medic training program, us army
director of clinical services, us army
executive board member, williamsport hospital medical center
chief of staff advisory board, medical staff head & neck pathology
instructor, family practice residency upenn
consultant to central pennsylvania cleft palate program executive board,
central pa doctors business bureau executive board, pennsylvania council on
health services advisory board, penn college president, county dental society
pa state peer review committee
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