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yyyyyy x. yyyyyy                                              0000 xxxxxx xxxx , xxxx , xxxxx 00000




career objective                             


results-driven leader eager to contribute dynamic leadership, management, and team building and interpersonal relation skills toward actively supporting a progressive organization in a human resources capacity




ø  offer approximately 8+ years progressive in a wide array of environments

ø  entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, and efficiency

ø  proactively  leads top-performing teams committed to providing superior service

ø  dynamic communication, presentation, relationship building, and problem solving abilities

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients


professional experience                


ritchie bros. auctioneers (through beacon staffing alternatives)                                     2008

customer service representative 

  contribute dynamic leadership skills in effectuating superior customer service skills.

  proficiently develop and execute client procurement and cultivation strategies supporting enterprise-wide operations

  effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.


atradius trade credit insurance inc. (through priority one staffing)                                  2008

associate service partner (h.r. assistant)

  set goals, established priorities, manage resources, and developed concepts and approaches.

  implemented and managed best practice hr initiatives and ensure complaince with current hr regulations and procedures.

  liaised with departmental managers to ensure that hr best practice is undertaken company-wide.

  maintained awareness and knowledge of contemporary hr practice and provide suitable interpretation to directors, managers and staff within the organization.

  administered benefits programs and coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment, among others. 


gray & son, inc. (through accountemps)                                                                        2007-2008

a/r billing clerk

  excelled in defining and executing targeted strategies and action plans to maximize productivity, efficiency, quality, and profitability for various employers.

  diligently organized, maintained and updated attorney timesheets, and balance organization finances.

  categorized and updated client databases concerning checks, credit cards, monies from the sale of asphalt from the texas facilities

  executed additional administrative activities such as answering phones filing, copying, and processing out going mail.


corporate mailing services                                                                                            2006

billing clerk 

  handled daily activities, including executing daily importation of production information while performing a wide array of hr and payroll duties.


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yyyyyy x. yyyyyy                                                                                                                      page 2 of 2



corporate mailing services                                                                                            2005 - 2006

h. r. assistant / shift manager

  diligently managed employees and trained managers on utilizing the payroll system; conducted hiring and exit interviews of employees; oversaw daily safety and quality control programs.


corporate mailing services                                                                                            2005 - 2006

billing clerk

  coordinated the daily importation of production information in order to prepare weekly billing of clients.


ancora, inc.                                                                                                                  2002-2004

h.r. assistant / billing clerk

  performed a wide array of human resource activities, including recruiting and screening of applicants, conducted orientation and planned training for new employees.  p

  processed and compiled all information for the baltimore plant, including invoicing, and reconciling postal accounts.




harford community college, phr certification course (in progress)


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