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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx • abc@xyz.com
detail-oriented, solutions-focused administrative professional exploring opportunities to apply
operations support, consumer finance, organizational liaison, and client relations skills
toward supporting a progressive organization in maximizing profits for continued business growth.
profile
ø drive revenue growth by contributing sharp decision-making abilities, outstanding organizational skills, and dynamic interpersonal relationship-building techniques to any environment.
ø demonstrate solid time management skills, including quickly resolving problems in a productive manner.
ø able to streamline processes to increase efficiency while consistently maintaining a commendable work ethic.
ø capable of staying focused within fast-paced, high-pressure situations while exhibiting high-quality, diplomatic customer service.
professional experience
administrative support expertise
ø apply dynamic organizational talents toward supporting realtors, account executives, and administrative assistants with all professional efforts, including coordinating and attending key business seminars.
ø cohesively perform wide-ranging administrative activities, including answering multi-line telephone systems; maintaining effective filing systems; accurately drafting, typing, and proofreading correspondences; and courteously greeting clients upon entering the office.
ø create in-depth powerpoint slideshows and innovative client-based pamphlets / brochures.
ø skillful in the management of telephone inquiries and account-based requests, along with researching account discrepancies; setting up / transferring accounts; processing ach requests and fed funds wiring; and arranging automated ira distributions.
operations support expertise
ø maximize efficiency by creating market analysis and listing presentations for clients, as well as processing, distributing, and following up on necessary paperwork.
ø track business activities to project monthly income and production; organize personnel calendars to maintain operational effectiveness.
ø actively review reports to verify adherence with corporate and industry policies and procedures, along with proficiently establishing and maintaining consistent client files.
ø support operations efforts by opening and following up on new accounts, including comprehensively researching and implementing new accounting software; accurately converting over 2,000 existing accounts; and conducting account audits to ensure data accuracy and nasd / sec regulatory compliance.
sales / marketing expertise
ø attained top producing realtor status by generating sales of $2.4 million in 2005 and $3.8 million in 2006.
ø optimally develop and implement strategic personal marketing / advertising pieces to increase market listings and boost profits, including creating a unique first-time buyers information packet and cd to provide clients with information on various aspects of real estate transactions.
specialized training
ø mastered series 7 and series 24 exams to become a certified operation and compliance administrator within the investment industry, along with obtaining real estate licensure for the state of nebraska.
~ key employment history ~
licensed administrative assistant
prudential ambassador real estate / the metro pros, omaha, ne 2008 c present
licensed administrative assistant / realtor
n.p. dodge real estate / the metro pros, omaha, ne 2005 c 2008
licensed operations / compliance administrative assistant
gwr investments, llc / securities america, omaha, ne 2002 c 2004
operations administrator / registered administrative assistant
bazis & riddle of first union securities / wachovia, omaha, ne 1999 c 2002
registered administrative assistant
robert w. baird & company, inc., omaha, ne 1998 c 1999
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding administrative support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.
i offer over 10 years of solid combined experience in administrative / operations support, consumer finance, organizational liaison, and client relations roles, including demonstrating expertise within real estate, accounting, and sales / marketing capacities. during this time, i have excelled at driving operational success by contributing sharp decision-making abilities, outstanding organizational skills, and dynamic interpersonal relationship-building techniques instrumental toward achieving essential business retention for continued marketplace dominance.
you will find me to be a results-driven and solutions-focused leader who is able to streamline administrative processes to increase efficiency while consistently maintaining a commendable work ethic. i also exhibit the ability to stay focused and maintain a calm demeanor in fast-paced, high-pressure situations while showcasing high-quality, diplomatic customer services. for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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