yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • firstname.lastname@example.org
solutions-driven it professional with mcts and oca credentials specializing in targeted database development, reporting, and data warehouse analysis eager to offer 6+ years of solid experience toward maximizing a progressive employer s productivity and efficiency.
profile of qualifications
integral leader with a proven track record for creating cost-effective, state-of-the-art it solutions to increase multi-industry business success.
top performer who develops profitable emarketing and database applications to boost bottom-line results within competitive markets.
excellent communicator who seamlessly interfaces with all it representatives, management, and clients through to executive level.
ambitious self-starter who plans, prioritizes, and manages multiple tasks within high-pressure, deadline-driven it environments.
education, certifications & technical summary
m.b.a. (2004 it / marketing emphasis), university of texas at dallas b.s., computer science (2000), university of north texas
mcts sql server 2008 business intelligence development, implementation & maintenance (2010) • oca pl / sql developer (2006)
languages: unix script • c-shell • c • c++ • java • pro*c • sql • pl / sql • t-sql • c# • jsp
databases: ms sql server 2005 / 2008 • oracle 9 / 10 • db2 • mysql • toad
web development: html • css • adobe photoshop • adobe dreamweaver • citrix
operating systems: linux (ubuntu) • unix / sun / solaris • windows • firefox / tomcat
utilized broad scope of it knowledge toward developing and implementing company sales and accounting reports using ms sql server reporting services (ssrs), including creating reporting subscriptions to configure auto delivery of reports at scheduled intervals.
created and developed sql server integration services (ssis) packages to migrate and transform company data from different source systems to sql server database, along with improving performance for extracting data and generating key reports.
expertly maintained database backup, and created and prioritized daily jobs to monitor activity and ensure optimal server performance.
developed a warehouse inventory control system, and set up and managed inventories, warehouse locations, and transaction activities.
supported repair department erma application (oracle database) and troubleshot tsc operations and critical issues, along with coding and modifying program source codes and assisting with generating and developing oracle reports for repair and rma operations.
developed an ssas solution that provided dimensions, hierarchies, and attributes available to support diverse user analysis needs.
applied dynamic analytical abilities toward developing and using sql and pl / sql scripts to extract data warehouse reports (crystal, microstrategy) for operational research and sales / marketing teams, including providing key consultations and support order management systems for retail clients such as home depot, saks fifth avenue, williams-sonoma, and restoration hardware, among others.
troubleshot and developed cost-effective technical solutions related to storefront and back-end web application development, assisted in training new clientele, maintained communications with customers and engineers to promptly respond to it challenges, organized and tracked data to follow up and close tickets, escalated urgent issues to internal resources, and communicated defects to engineering.
drove bottom-line results by developing and managing ebusiness (aeroadvance.com, cashtrax.com), along with providing database support and administration using sql server, follow up services, new content publishing, logo and image design, and site maintenance.
built valuable client base by creating aggressive online marketing programs to increase sales of products and services, including employing search engine optimization, email, google adwords, msn and yahoo online ads, co-registration, and text links.
strategically steered internal web-based applications supporting ebusiness solutions, including contributing to profitability via significant revenue growth by establishing an online brand presence and sales / marketing website, as well as planning short- and long-term goals, developing / updating automated sales reporting systems, identifying and analyzing trends, and adjusting marketing tactics.
programmed c, sql, pl / sql, and pro*c to extract and convert binary data from legacy sabre system to real-time sabre system, along with converting and manipulating test and operational data, and maintaining airmax core / airline reservation system operations.
conducted daily monitoring functions, and used pl / sql scripts to extract flight data and create reports for operations research teams.
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