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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

results-driven manager eager to contribute strong business development, customer service, team building, and operational oversight skills toward supporting the employer in optimizing sales performance


ø  offer 18 years of progressive sales management experience with expertise in automotive sales, business development, financing, marketing and promotions, risk assessment, and account servicing

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  demonstrated ability to consistently achieve outstanding revenue growth percentages despite unstable market conditions; drive multi-million-dollar operations

ø  effectively identify and capitalize on opportunities to penetrate and develop markets in highly competitive arenas

ø  hire, train, and lead top-performing support teams in sales techniques and processes, client communications, and product and service features

ø  sharp business acumen and experienced in managing broad scope of operations; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  proficiently monitor trends, analyze data, and compile and produce detailed reports instrumental to establishing financial goals and assessing business performance

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments; flexible for travel


professional experience                

lifetime suzuki, plainfield, il                                                                                         2008 c present

general manager


advantage chevrolet of bolingbrook (formerly bolingbrook chevy), bolingbrook, il        1992 c 2008

customer service manager / used car manager


woolworth corporation, chicago, il                                                                               1990

retail management certification


~ community activity ~

member, loyal order of the moose lockport lodge #1557


yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000







hiring agent name


company name


city/state/zip code




i am currently seeking a challenging new career opportunity in sales management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include numerous years of sales, strategic business development, and customer service experience.  i excel at acquiring new customers while maintaining a loyal client base responsible for generating repeat business and referrals.  my dynamic communication skills have consistently proven instrumental in presenting, negotiating and closing high-revenue transactions and i am highly effective at identifying and addressing client-specific needs.  as a general manager, i have gained extensive experience in hiring, training, scheduling, and supervising highly productive teams with up to 20 members.  to complement this background, i completed a retail management training program.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.






yyyyyy x. yyyyyy

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