yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx• abc@xyz.com

 

versatile business professional eager to contribute broad-scope administrative experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• offer over 20 years of solid and progressive business support experience, including expertise within administrative operations, executive support and client services capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• skilled at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• recognized by employers as a talented multi-tasker and troubleshooter, skilled in working independently to achieve high quality results.

professional experience

 

executive assistant the blackstone group                                                                                            2005-2008

• actively supported a high profile portfolio management team through a broad range of operations, from handling a high-volume calendar and meeting preparation to screening multiple phone lines, sorting mail and making travel arrangements.
• served as liaison to offices in new york and india, effectively maintaining all compliance paperwork.

 

executive assistant harvard vanguard medical associates                                                                           2005

• consistently updated all department heads on upcoming meetings and all other pertinent business information.
• tasked with handling a broad range of administrative operations, including updating patient records, professional licenses and health records management.
• consistently ensured delivery of quality customer service vital to sustaining and growing client base.

 

executive assistant oppenheimer                                                                                                            2000-2005

• responsible for ensuring compliance with all deadlines by notifying executives on upcoming due dates.

 

executive assistant american management systems                                                                               1999-2000

• effectively supported 45 offsite project managers through scheduling, expense management, written correspondence, and travel arrangements.

 

director of charter operations fiori bus service                                                                                    1998-1999

• successfully drove all charter business operations, from answering calls and pricing trips to driver selection and financial collection.

 

assistant manager of the jewelry department service merchandise                                                       1997-1998

• successfully steered sales operations to generate high volume growth and revenue.

 

assistant manager/office manager kay jewelers                                                                                    1989-1997

• awarded office manager of the year, resulting in the promotion to assistant manager.

 

professional education

coursework in business administration rio salado college                                                                          1999
advanced medical specialist certificate salem state college                                                                       3/2010

licensed notary public, 2005

member national honor society

member lynn fish and game protection association