Project Lifecycle Management
Client Service Focused
High Level Analysis
Ø Strong technical background with the ability to work independently on multiple research projects with specialized experience in diagnostics and fault fixing, presenting complex technical data to customers as well as analyzing numerous technical systems and proposing creative solutions.
Ø Excel in defining and implementing policies, procedures and technology systems that boost productivity, efficiency and quality of operations.
Ø Proven ability to adapt strong safety and technical skills to diverse organization needs.
Ø Problem-solving to meet the needs of the project as well as possess strong organizational and analytical skills.
Ø Highly adaptable in quickly changing technical environments and recipient of numerous professional accolades throughout tenure.
Ø Technology savvy and proficient in numerous applications and platforms including MS Office Suite.
Ø Act in numerous capacities including: Project Manager, Project Coordinator, IT Analyst, Team Leader, Application Support and Computer Specialist.
Ø Lead and mentor cross-functional teams in multi-facility environments in order to maximize levels of productivity.
Ø Employ system development, maintenance, testing, implementation, and support skills, as well as strong written and oral communication and adapt to emerging technologies.
Ø Propose and implement technology solutions including third party applications, data integration, and wide area technology solutions.
Ø Regularly implement technology development life cycle policies and procedures.
Ø Interface with entire project team as required in the establishment of project schedules and resolving schedule problems.
n IT Technician, The Tech Lab Company 2010-Present
n Independent IT Technician, John Hall, Rosemary Williams-Hall 2009-Present
n Independent IT Technician, Angela Bennett 2007-Present
n Independent IT Technician, Gina Bardales & Richard Bardales 2005-Present
Primary Job Functions: Technology Support, Document Development, Training Leadership, Project Management & Project Lifecycle Oversight, Team Management, Technology Integrity & Quality Assurance, Applications Development, High Level Systems Analysis, Diagnostics & Troubleshooting, Performance Increases, Technology Installations, Backup, Recovery and Security Systems.
n Associate Degree C Liberal Arts (Honors), Santa Monica College
n Certification C COMPTIA A+ Technician
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