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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



results-focused hr information systems analyst specializing in evaluating it functions, developing cost-effective process improvements, driving operations efficiency, and providing world-class employee relations eager to offer 11 years experience toward maximizing an employer s bottom-line.



profile of qualifications


         top performer who excels at implementing, integrating, and maintaining global hris solutions, including demonstrating a record at overseeing efforts for a non-profit organization with 2,500+ active employees.

         out-of-the-box thinker who optimizes operational productivity via proactive evaluation of system health.

         excellent communicator who seamlessly liaises among all levels of business representatives and clientele.

         ambitious self-starter who served a 1-year term on the colorado springs hr association board of directors.

         member of the shrm and ihrim.



key areas of expertise


systems administration                        systems integration                                          audit / regulatory compliance

information management                    it process improvement                                workflow / business processes

troubleshooting / analysis                  reporting / business intelligence                international business relations



professional synopsis


compassion international, colorado springs, co                                                                                            2000 c present


hr information systems applications administrator

        apply sharp analytical abilities toward managing and administering all functions and processes for a multicultural, global organization via the use of an ultimate software (ultipro)-provided it solution.

        drive business efficiency by implementing key systems in various hr functions, including but not limited to performance management, recruitment, core hr efforts, business intelligence, and global functions.

        improve productivity by developing processes and procedures for staff information management, along with initiating comprehensive employee self-service functions to ensure seamless operations at all times.

        administer and create role-based security and workflow for a global hris solution, along with developing a sharepoint team site for disseminating vital information and policies / procedures in hr.

        demonstrate solid knowledge by serving as a reference for the company s current hris vendor, including participating in a case study which was sent out on a press release and printed in newspapers worldwide.


it technical assistant

        strategically steered software and hardware asset management for 27 countries, including organizing and mapping out workflow and business processes to support understanding of critical needs awareness.

        interfaced among clientele via the service desks tier one support while troubleshooting it issues.


best buy, colorado springs, co                                                                                                                                       1999 c 2000


computer product specialist / sales associate

        contributed strong communication skills toward liaising between customers and sales associates regarding computer hardware and software, including delivering home and business product education.

        supported weekly receiving of new stock and established accurate regular cycle counts of inventory.

        maximized bottom-line results by working with loss prevention and operations teams to reduce shoplifting and internal theft, along with processing credit reports for approval of credit applications.



education & certification


b.s., business management (3.7 gpa; human resources emphasis)                                   university of phoenix


cpr certified                                                                                                                                        american heart association

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