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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


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results-driven leader with extensive expertise in the restaurant industry, eager to contribute strong business development, operations management and closing talents toward actively supporting the employer in optimizing revenue performance.

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ø  offer progressive operations management experience in the restaurant industry from fine dining to institutional, with comprehensive background in budgeting and cost control.

ø  adept at applying single-unit operations management expertise toward achieving multi-unit success.

ø  proven ability to perform on all management levels.

ø  extensive experience in marketing development, technological troubleshooting and purchasing/inventory tracking.

ø  exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

ø  proficient at revitalizing performance and quickly attaining p&l compliance through cost/inventory management and improvements in food delivery, store technology and service.

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ø  awarded biltmore s who s who registry of executives and professionals in 2008, as well as who s who among american business leaders in 1991.

ø  restructured and revived laramie county facility to profitability within only 4 weeks and selected as the premier operation from 80 regional locations.

ø  generated extensive cost-savings for company by reducing per-customer food cost 11% and decreasing food inventory 47%.

ø  boosted sales 25% and brought site into company s top 100 stores for overall restaurant performance.

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district manager, burger king - wyoming                                                                                        2008-2009

  applied sharp business acumen toward focusing on each single-unit operation s success in order to boost overall multi-unit performance.

  completely transformed underperforming district within 63 days, achieving best food gross profit; best overall guest satisfaction; best speed of service and best gross profit.

  successfully passed three surprise corporate inspections, with all three properties achieving gold standard, and one property earning the highest score ever received in the 40-year history of the franchisee.

  played a key role in one restaurant achieving the outstanding unit designation, the first time any wyoming operation as earned this honor.


general/district/regional manager, cbm foodservice - wy/ne                                                       2006-2008

  contributed dynamic leadership skills in managing all aspects of daily operations, with strong focus on optimizing productivity, efficiency and performance.

  boosted profitability in western region to 400% over prior year, applying sharp business acumen and managerial abilities toward supporting enterprise-wide operations.

  strategically planned and coordinated workflow to maximize use of resources while controlling costs and meeting customer needs.


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kitchen manager/service manager, country buffet - co/wy                                                            2003-2006

  revitalized p&l, food safety and customer service at 6 regional stores, demonstrating exceptional project management and multitasking abilities in achieving operational goals and timelines.

  ensured strict adherence to all corporate food cost standards; attained compliance standards within 3 weeks at stapleton, co store.

  exceeded nationwide guest survey scores by 12% at arvada, co store and improved cheyenne rating by 30%.


general/training manager, sonic - brighton, co                                                                             2002-2003

  improved underperforming sonic to become ranked in the top-50 nationwide for restaurant profitability and exceeded corporate goals for customer service, quality control, and employee knowledge.

  reduced and controlled labor and food costs 2.5% by strategically planning and coordinating staffing and purchasing.

  proactively built and established key relationships and liaised effectively with senior management and staff.


general manager, boston market - fort collins, co                                                                         2000-2002

  increased monthly sales by 15% and managed the highest-grossing site in the northern colorado district.

  specifically chosen by corporate management to rotate through denver-area facilities to train and educate store managers on daily operations, instrumental to optimizing profitability, productivity and quality of services.


prior experience


manager, chili s grill & bar - loveland, co                                                                                      

culinary manager, olive garden restaurant - westminster, co                                                        

senior associate manager, cracker barrel restaurants - tn, fl, co & ut

owner/general manager, mountain restaurants, dba the sunbird and chicago joe s - co

general manager, director of food services, specialty restaurant manager, marriott food services - co/or

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bachelor of science, hotel and restaurant administration - florida state university (tallahassee, fl)

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servsafe certification
management for a full house - disney university (kissimmee, fl)
marketing that sells (colorado springs, co)
hiring for success - national restaurant show (chicago, il)
marketing basics & food cost achievement - nra (chicago, il)

operation fair-play (denver, co)
lead the field - earl nightingale (chicago, il)

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member - chamber of commerce (cheyenne, wy)
staff member, board director - troopers drum and bugle corps (casper, wy)

founder - drums along the rockies (wyoming/colorado)
advisor and board member - hero and deca programs (wy & co)

member - kiwanis (cheyenne and melbourne, fl)
director-band day - air force academy (colorado springs, co)
lifetime member - fsu alumni association

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