yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                 (xxx-xxx-xxxx

abc@xyz.com

objective

business professional seeking to utilize operations, electrical, diagnostic, staff supervision, communcations, troubleshooting and problem solving skills in a challenging technical supervisor assignment for halsted communications.

career profile

ø  over 11 years of diversified experience with a national consumer product leader.

ø  b.s. degree.

ø  background as a service technical for coca cola.

ø  skilled in team development and training.

ø  strong focus on safety issues.

ø  outstanding written and oral communications abilities.

ø  adept in use of laptop, volt meter, inclinometer and signal strength meter.

ø  have utilized gps system, digital camera and trade tools.

ø  expertise in schematics.

ø  knowledgeable in scheduled and unscheduled maintenance and inspections

ø  adept in problem identification, troubleshooting and repair resolution.

ø  manage complex maintenance and repair programs.

ø  capacity in planning, defining goals and implementing advanced methodologies.

ø  outstanding skills in keeping large numbers of complex equipment operational.

ø  in-depth strengths in assessment and development of technical processes.

ø  proficient in ms office suite.

ø  class a tractor trailer drivers license.

professional experience

coca cola of albany, ny                                                                                                          1998 c present

store merchandise (2008-present)

  promoted to assignment due to outstanding performance as a service technician.

  plan, schedule and direct operational activities.

  provide oversight and mentoring for unit staff.

 

service technician (2003-2008)

  advanced to perform wide ranging technical support for key accounts.

  served as reactive service provider on wide array of organizational equipment.

  provided outstanding support on a consistent basis.

  serviced such major clientele as mcdonalds, wendy s burger king, olive garden and red lobster.

  effectively diagnosed and resolved multiple problems/issues.

  delivered exceptional customer service.

  built positive client relationships key to repeat business.

  met/exceeded all safety criteria.

  attained organizational objectives in a challenging service environment.

earlier background

previous coca-cola of albany assignment in a distribution position.  also, held routing/distribution management assignment for desormeau vending company, latham, ny.  in this assignment, developed outstanding communications, organizational, prioritization, client relations and problem solving skill sets.

education

state university college at brockport, brockport, ny

bachelor of science, political science, 1980