yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
productive, customer-oriented massage therapist eager to contribute expertise, as well as exceptional project management and employee training skills toward optimizing operations of a progressive organization.
ø offer 10 years professional and academic massage therapy experience.
ø proactively train, develop and direct motivated teams.
ø proven dedication as a team member.
ø strong communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with management, staff and clients.
ø highly versatile; quickly master new roles, responsibilities and environments.
the greenbrier resort 2001-present
contribute leadership skills in training new hires.
successfully promote superior service and exceptional customer satisfaction.
strategically plan and coordinate workflow to maximize resources while meeting customer needs.
health right, beckley, wv 2001
effectively applied advanced communication skills toward working with customers and staff members.
coordinated and performed massages, exhibiting solid industry skills.
appalachian outfitters, beckley, wv 1999-2000
retail sales associate
developed and executed sales strategies, with strong focus on increasing productivity and efficiency.
built and established key relationships and interacted with senior management, staff and customers.
performance bike, beckley, wv 1998-1999
applied communication skills toward acting as first point of contact in responding to customer inquiries.
contributed business skills toward defining and implementing policies to support daily operations.
education & professional development/training
the beckley school of massage therapy 1999-2000; top of class with 4.0 gpa
select business management and economics courses - concord university (athens, wv)
hospitality training - wv convention and visitors
diversity training - greenbrier resort
anti-harassment training - greenbrier resort
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