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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
productive, quality-oriented business professional eager to contribute exceptional it, office management, sales and customer service skills toward optimizing operations of a progressive organization.
career profile
ø five years of administration and office management experience.
ø bachelor of business administration with honors.
ø texas property & casualty and life & health insurance licenses.
ø focus on productivity enhancement and meaningful cost control.
ø proven capacity in sales, business development and account management.
ø record of progression to assignments of increasing authority and responsibility.
ø wide-ranging project, documentation and general operations background.
ø experienced in organization, databases, conflict management and meeting stringent deadlines.
ø skilled in policy/procedures, process improvement and time management.
ø outstanding communications and presentation skills.
ø expertise in providing support to senior management.
ø well-organized multi-tasker with strong detail orientation.
technology skills
database, oracle, sql, ms office suite, access, visual basic 2005, java, visio
professional experience
garrett spegar state farm agency, euless, tx 2009 - present
office manager
ensure completion of all documentation and research opportunities for improved customer service.
perform customized research to improve client services.
utilize software to maximize office productivity, train and professionally develop employees.
oversee maintenance of office equipment, supply inventory and expenditure records.
prepare weekly sales and costing reports for agent.
verizon/alltel, little rock, ar 2008 - 2009
technical support representative
tracked customer issues, communicated status of repairs and followed up with customers.
jc penney, conway, ar 2008
sales support representative
organized, arranged/merchandised department and provided customer service.
sav-u-mor, arkadelphia, ar 2005 - 2008
office manager
processed payroll, accounts payable, accounts receivable and account balancing.
developed database, created business manual and maintained employee records.
education
university of central arkansas
bachelor of business administration, management information systems, summa cum laude, 2008
recipient of dean s scholarship
president s and dean s list
member, business information technology club
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a business manager capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include a bachelor s degree in business administration with honors and over five years of office management experience. to complement this background, i possess expertise in sales, business development, office operations and customer service, as well as strong analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
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