Yyyyyy x. yyyyyy 8500 Via Lungomare Circle #0000 xxxxxx xxxx , xxxx , xxxxx 00000
Versatile, results-focused professional eager to contribute broad administrative, client servicing and team building talents toward actively supporting a progressive company in optimizing performance.
Ø Offer solid experience in office administration and customer service, with comprehensive academic and professional background in law.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Administrative Office of the Courts - Ft Myers, FL 2006-2007
Secretary III, Probation Department (2006-2007)
Contribute dynamic communication and organizational skills in handling all aspects of daily office administration including intake procedures and data entry.
Proficiently prepare various documentations for probation officers, demonstrating strong detail-oriented and multitasking abilities in achieving operational goals and timelines.
Secretary III, Pre-Trial Services (2006)
Conducted comprehensive review and interpretations of NCIC/FCIC federal records and provided qualified personnel with classified information.
Collaborated directly with the police department to obtain arrest records and correspond with court appearances.
Associate Commerce Solutions - Gray, TN 2000-2001
Received special recognition and cash payment for meeting monthly target, working independently and with team members to accomplish goals.
Effectively planned, coordinated and facilitated collections functions for large companies including Dell Computers and Radio Shack, with strong focus on optimizing productivity and efficiency.
Boucher, Hutton, Kelly and Graham, P.A. - Abingdon, VA 1996-1997
Applied legal expertise and strong communication skills toward acting as first point of contact in responding to and assisting customers.
Maintained full accountability for filing, preparing and maintaining case files supporting daily operations.
Michael J. Barber, Attorney at Law - Kissimmee, FL 1985-1994
Office Manager/Legal Secretary
Exhibited solid interpersonal relation skills in communicating effectively with clients, clerks and other legal professionals.
Concurrently applied sharp clerical skills toward providing quality customer service and efficient administrative support, further illustrating ability to manage multiple functions.
Education & Professional Training
Associates Degree in the Paralegal Program - Kaplan University (Boca Raton, FL), 1999-2000
Select Legal Courses - Virginia Highlands Community College (Abingon, VA), 1997-1999
Select Courses - Valencia Community College (Orlando, FL), 1985-1995
Real Estate License - State of Tennessee Real Estate Commission
Criminal Justice Information Services (CJIS) Certification - Florida Department of Law Enforcement (Ft. Myers, FL), 2006
Court Appointed Special Advocate (CASA) - Sullivan County Court System (Kingsport, TN), 1997
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