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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000



exploring career opportunities to utilize insurance claims adjustment, investigations, settlement, quality assurance and operations in a challenging property and casualty claims manager assignment.


career profile

ø  bachelor of arts degree in business administration and over 21 years of insurance claims experience.

ø  licensed to operate in numerous states.

ø  knowledgeable in time-file documentation, salvage management and subrogation.

ø  well-versed in investigation, negotiation and determination of claim validity.

ø  background as field adjuster covering home/automobile inspections and appraisals.

ø  expertise in policy interpretation, exposure recognition and siu recognition.

ø  strong knowledge of catastrophe losses.

ø  proven ability in assessing and processing insurance claims.

ø  deliver measurable contributions to increased productivity and profitability.

ø  skilled in meeting stringent organizational goals.

ø  outstanding competence in communications and presentations.

ø  successful record in providing high quality service.

professional certifications

georgia property & casualty resident adjusting license

non-resident license, kentucky

non-resident license, south carolina

non-resident license, texas

non-resident license, oklahoma


professional experience

pc group, atlanta, ga                                                                                                                2007 - present

senior claims representative

       evaluate and investigate files, ensure appropriate documentation and utilize best reporting practices.

       interpret policies, determine liabilities and perform siu recognition.

       resolve property and bodily-injury claims with both claimants and attorneys.


hartford/omni insurance, atlanta, ga                                                                                               1999 - 2007

senior claims representative

       see above entry; identical responsibilities.



la sorbonne university, paris, france

french grammar and literature studies, 1999


university of north carolina at charlotte, charlotte, nc

bachelor of arts, business administration year of graduation


other experience

prior to 1999, employed by allstate insurance, atlanta, ga in capacity of senior claims representative evaluating coverage, investigating files, negotiating property and bodily-injury settlements; integon insurance, charlotte, nc as senior claims representative training new adjusters, auditing and adjusting field representative files, evaluating and resolving insurance claims and petree, stockton and robinson, attorneys at law. charlotte, nc as legal assistant researching and processing legal documents, purchasing office supplies and maintaining inventory.

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