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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


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dynamic human resources manager eager to contribute expertise toward actively supporting the employer in optimizing operational performance.

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ø  offer progressive human resources experience in meeting organizational goals, resolving complex employee and labor relations issues, and managing and implementing a full-range of human resources functions and services.

ø  extensive knowledge of current ca and federal employment and labor laws.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proficient in diverse hr management activities, including: iso & quality assurance, hr matrix & reports, handbook/policy development and implementation, immigration administration, change management, worker s compensation and osha safety & regulatory compliance.

ø  excel at developing recruitment, development and compensation strategies that draw and retain management talent as well as ensure appropriate staffing levels for daily operations and rapid growth initiatives.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  bilingual in english/vietnamese.

ø  adept at leave administration, payroll and benefits administration, 401(k) discrimination testing and benefits & compensation planning

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

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turner s outdoorsman, inc., ontario, ca                                                                                                2007-present

human resources administrator

  contribute dynamic leadership skills in redesigning, upgrading and reorganizing company s human resources systems supporting 250 employees and managers, with strong focus on optimizing productivity, efficiency and performance.

  spearhead diverse administrative activities ranging from staffing, training and performance evaluation to new hire orientations, workflow planning and hr policies/procedures development.

  apply sharp business acumen and critical thinking skills toward defining and developing processes to boost overall organizational performance and identifying, negotiating and implementing cost-savings strategies.

  train, develop and motivate management team to meet hr and payroll goals, playing an instrumental role in the development of top performing managers.

  steer employee handbook and hr intranet updates, workers compensation claims, benefits administration, salaries and severances, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.

  effectively contribute advanced communication skills toward diplomatically troubleshooting and resolving staff conflict issues.



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syntron bioresearch, inc., carlsbad, ca                                                                                     2005-2007

human resources representative

  strategically maximized productivity and efficiency while controlling costs and meeting company needs by negotiating and implementing a new payroll and securities system for 135 employees.

  leveraged advanced search tools to identify ideal candidates and remain abreast of corporate regulations and government requirements.

  generated significant cost-savings for the company and employees on premium costs by successfully negotiating a benefit takeover.

  directly led and administered payroll, timekeeping practices and security systems.

  demonstrated strong critical thinking skills in establishing key goals for company and conducted hr process planning.

  built top-performing personnel vital to supporting enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates.


omni express, charlotte russe holding, inc., san diego, ca                                                   2005

human resources associate

  proactively provided senior management with helpful resources to ensure optimal performance.

  prevented a discrimination lawsuit and resolved widespread employment relationship issues in california, colorado, nevada, oregon and utah by applying strong communication and negotiation skills.


mountain high hosiery, ltd., san diego, ca                                                                               2004-2005

human resources administrative assistant

  restructured and streamlined the newly established human resources department, from creating new files for every hr function to developing new forms for the hr manager.

  audited monthly billing totals for temporary employees and medical insurances, exhibiting detail orientation and organizational skills.


regional water quality control board, san diego, ca                                                               2003-2004

business services, office personnel assistant

  due to exceptional performance and dedication, chosen to handle more responsibilities from senior management and recognized by the new sr. environmental specialist to help develop her new department.

  concurrently contributed analytical and organizational skills toward proficiently maintaining and filing personnel records, terminations, salary changes, time sheets and business contracts.

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bachelor of arts in public administration - san diego state university

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certificate in human resources management - university of riverside extension

notary public, 2005 c 2010

harassment prevention training for supervisors, 2-years

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member - the society for human resource management


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