Results-focused Training and Organizational Development Manager seeking opportunity where

 strong team-building, instructional and leadership expertise will provide an immediate and positive impact to a dynamic organization.

 

 

         Excel in instructional design utilizing a broad scope of formats (i.e. instructor-led, simulation-based, e-learning) and blended solutions.

         Proficiency in organizational needs analysis, strategy development, change management, elevating employee morale, and succession planning.  

         Demonstrated success in classroom facilitation, workplace safety training, and workshop facilitation.

         Adept at designing, developing, and aligning training strategies with specific business needs, assessing and monitoring effectiveness, and implementing modifications as necessary.

         Well-versed in concepts and practices related to adult learning, training approaches, program design, and performance measurement.

         Able to effectively integrate technology into curricular initiatives to enhance delivery and impact.

         Expertly merge solid leadership and team-building talents to train, coach, motivate, mentor and manage highly-productive personnel including management staff.  

 

 

The Boston Beer Company (Samuel Adams PA Brewery), Allentown, PA, 2010 to Present

Manager, Human Resources 

         Efficiently drive HR functions for manufacturing facility comprised of 250 employees inclusive of training, organizational development, policy/procedure development, process improvements, employee relations, and succession planning.

         Assess training/development needs and provide programs such as Facilitation Skills, Employee Relations, Employee Benefits, Leadership Development, Problem Solving, Change Management, Conflict Resolution and Behavior in the Workplace.

         Mentor, manage and supervise HR Generalist and Training & Safety Coordinator. 

         Proactively improve safety training program in partnership with EHS Manager.

         Created, implemented and administer new hire orientation training program.

 

CPOWER, Allentown, PA / New York City, 2008 to 2010

Director, Human Resources and Administration  

         Spearheaded full spectrum of human resources, administrative and facilities management functions for 90 employees across 7 offices in the U.S. and Canada.

         Directed organizational development and training encompassing communication skills, giving and receiving feedback, coaching, problem solving, customer service, and leadership development.

         Delegated tasks to geographically-disbursed team of training and administrative associates.

         Negotiated contracts and agreements with training and development vendors and agencies.

         Created and launched benefit training programs for group health, dental and life insurance plans, 401(k), TransitChek commuter plan, flexible spending account, short-term disability, COBRA, and FMLA.  

         Automated training measurement and tracking functions by replacing manual processes with computerized solutions.

 

Continued

 

 

Professional Experience continued                                                                    Yyyyyy x. yyyyyy C Page 2 of 2

 

The Coca-Cola Company, Supply Chain Operations, North America Division, Allentown, PA, 1997 to 2008

Manager, Training         (2003 to 2008)

         Directed complete training, organizational development, and employee relations for 120 employees.

         Mentored, motivated and led 30 trainers in administering various group-based, one-on-one and e-learning initiatives to bolster inter-company communication, efficiency and productivity.

         Successfully created and launched orientation and training programs which garnered national recognition (Best in Class) and met stringent ISO quality standards.

         Precisely identified divisional training and development needs through in-depth analysis of current performance, business goals, and wants vs. needs.

         Built evaluation and certification tools and processes to accurately measure training effectiveness, and reported key training metrics to upper-level management.

         Partnered with Subject Matter Experts to assemble technical training manuals, standard operating procedures, work instructions, work aides, and evaluation tools.

         Resourcefully implemented and managed WednetPA state-funded training grants. 

         Participated in continuing education including Training Manager Certification and certification to train trainers and facilitators.

         Traveled to other Coca-Cola manufacturing facilities and headquarters to provide HR/training support.

         Promoted from roles as Administrative/Training Coordinator (1999 to 2003) and SAP Operations Technician (1997 to 1999) based on exemplary performance.

 

The Prudential Insurance Company, Fogelsville, PA, 1985 to 1997

Team Leader / Trainer C AARP Division

         Successfully elevated organizational productivity and performance through exceptional leadership,  instructional, team-building, coaching and training expertise.

         Designed and facilitated broad-scope training programs for all divisions and supervised 30 service representatives.

         Devised and introduced influential performance incentives and staff development programs to rapidly increase quality and productivity within department.  

 

 

Master of Arts Degree, Education / Curriculum and Instruction C Adult Education (in progress)

University of Phoenix, Phoenix, AZ

 

Bachelor of Science Degree in Business Management, University of Phoenix, Phoenix, AZ, 2005

 

 

Achieve Global Leadership Curriculum Certified Trainer

DDI Targeted Selection Interviewing Certification

ELI Civil Treatment Certified Trainer (Anti-Discriminatory/Harassment Training)     

CRI (Criterion Referenced Instruction) Workshop On Instructional Design Certification

Basic Problem Solving Certified Trainer 

Ken Blanchard s Whale Done Certified Trainer

Self And Interaction With Others Certified Trainer

Training Manager Certification

OJT Train-The-Trainer Certified Trainer    

Facilitator Train-The-Trainer Certified Trainer

 

 

Society for Human Resource Management American Society of Training and Development

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a training and development capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

In addition to an extensive background in human resources management, I bring to you significant experience in staff training and development, outstanding expertise in team-building and employee relations, and exemplary abilities in organizational behavior and management. To further complement these qualifications, I offer sharp communication, presentation and leadership skills which are paramount in directing organizational development initiatives and programs.

 

As a proactive contributor to your organization, you will find me to be a driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance, dedication, and leadership. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy