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yyyyyy x. yyyyyy                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




productive, quality-oriented administrative professional eager to contribute exceptional executive support, office management and project administration skills toward optimizing operations of a progressive organization.


career profile

ø  over 10 years of administration and office management experience.

ø  associate of liberal arts degree.

ø  focus on productivity enhancement and meaningful cost control.

ø  well-versed in media coordination and project management.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  wide-ranging project and general operations background.

ø  skilled in policy/procedures and process improvement.

ø  comprehensive grasp of business management.

ø  outstanding communications and presentation skills.

ø  expertise in providing support to senior management.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficiency in advanced business software, including ms office suite.


professional experience

corestaff temporary staffing agency                                                                              2009 - present

receptionist, liberty mutual (2009-present)

      collect statistical data on daily assignments.

      create and track files using versatile document management system.


customer service, nba nation (2009)

      assisted associates at free-throw tent, directed traffic and spot-lighted games.


spherion temporary staffing agency                                                                                   2006 - 2008

senior administrative assistant, kaiser permanente

       managed calendars, coordinated meetings and oversaw document tracking/logging; prepared meeting agendas and oversaw meeting minute preparation and maintenance.

       prioritized workload, drafted letters/correspondence, and ordered and maintained supplies and capital equipment.

       oversaw incoming mail, date-stamping and distributing, independent contractor payroll set-up and all actions related to new hires and transfers.

       set-up facility visits, updated regional compliance reporting and approved building maintenance.

       worked on such projects/departments as health plan institute, regional compliance and privacy office, revenue cycle - health information management, national human resources and account management.

campbell-ewald c chevrolet gm account                                                                             2005 - 2006

senior administrative assistant

       provided senior administrative support to chevrolet pacific northwest marketing team.

       coordinated schedules, prepared meetings and materials, prepared correspondence and memos, prepared invoices, made travel reservations, routed incoming mail and prepared outgoing packages.

       checked radio spots and poster postings in los angeles/hollywood area.

yyyyyy x. yyyyyy

page two







kaiser permanente regional offices                                                                                     2001 - 2004

staff specialist/project coordinator

       served as only project coordinator supporting director and managers of regional medical group administration on front office operation initiative (fooi) for northern california region.

       scheduled and prepared program materials for eight trainers and 3,500 receptionists.

       managed attendee database and meetings, prepared powerpoint presentations for management, compiled evaluation data and prepared statistical reports.

       created, edited, and closed company requisitions, made travel arrangements, processed and prepared expense reports, developed quarterly newsletters and drafted meeting minutes.




other experience

prior to 2001, served: kaiser permanente via adecco & resource network as administrative iv, maintaining calendars, coordinating travel logistics and managing special projects; summit senior bridges via robert half international as program secretary assisting director of geropsych program processing new patients, writing correspondence and managing accounts payable; don todd associates as administrative assistant supporting engineering department on daly city yard bart project; j lachic theater 39 as administrative assistant and house manager supporting executive director & producer with marketing, mail and bookkeeping.





berkeley city college, berkeley, ca

associate of arts, liberals arts, 2009


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