Highly Regarded Senior Level Sales and Operations Executive with a track record of consistently exceeding revenue, sales and profit objectives. Performance driven, with extensive experience in developing and implementing aggressive sales and marketing directives in the Financial Services industry. Award-winning leader with demonstrated strength in recruiting, training, coaching and motivating high performance sales teams. Seeking a District Management position with an organization that values visionary leadership with a dedication to exemplary employee development. Core competencies include:
Build Employee Loyalty
Cultivate Internal & External Alliances
Decision Making/Problem Solving
Develop High-Performance Teams
Drive Corporate Initiatives
Maintain High Employee Morale
Strategic Planning and Execution
Consultative & Relationship Sales
Lending Regulations & Compliance
Secure Buy-In from Staff & Peers
Training, Mentoring & Team Building
Quick to Foster Confidence
Committed to Organization & Clients
Persuasive & Effective Speaker
True Compass Lending Corporation, Jordan, UT 2009 to Present
Drive business development efforts through aggressive cold calling and networking; foster business relationships with over 40 Lenders to provide extensive lending potions for clients.
North America - Montana and Utah Locations
1998 to 2009
Assistant Vice President/Branch Sales Manager 2002 to 2009
Drove aggressive sales and revenue initiatives for consumer lending operation generating over $00MM in annual receivables.
Oversaw day to day activities of branch employees, administration of all operations including; lending, product sales, customer service, and security in accordance with corporate objectives.
Performed ongoing assessments to mentor and motivate underperforming Account Executives; gained reputation as knowledgeable and progressive leader with the ability to drive aggressive performance and productivity goals.
Supported a customer driven atmosphere and provided a superior level of customer relations, promoted sales and service culture through coaching, guidance and staff motivation, consistently exceeded individual and branch sales goals through new business sales, referrals and retention of account relationships.
Spearheaded improvements in prospecting and closing strategies, leveraging face to face techniques for enhanced relationship development; significantly increased real estate units within 120 days of inception.
Ensured compliance with all operational standards and loan processing requirements set forth by HSBC and all applicable state and federal funding regulations; performed quality audits to ensure document compliance and regulatory requirements, interpreted policies while analyzing applicant, property and documentation verification.
Liaised throughout the community to build relations and generate community involvement partnerships; orchestrated participation in humanitarian / philanthropic events including Habitat for Humanity, Junior Achievement, United way and local Boy's & Girls Clubs.
ð Received promotion from Account Executive to Branch Manager in 2002.
ð Ranked #2 of 200 offices in the division for Real Estate units closed, and #7 companywide (of 5400) in 2007.
ð Received the Well Balanced Operations award on 3 occasions.
ð Led the Great Falls, Montana location to ranking #1 and #2 in the division, and grew revenue by 186%.
ð Received Presidents Council award for performance, and ranked within the Top 10 of Branch Sales Managers within the division.
ð Led development and training initiatives for staff, and 7 employees received promotions under my tutelage.
ð Significantly improved KPI s, achieved 100% loan documentation levels, and customer satisfaction scores of 90%.
ð Achieved 167% of target goal for 2008 despite challenging economical climate.
ð Selected as a District Manager Trainee, and assigned to provide leadership in the absence of the District Manager.
ð Named Branch Manager of the Year in 2005, 2006 and 2007.
Senior Account Executive 1998 to 2002
Performed outbound sales calls to current and former customers to solicit sales opportunities.
Consistently met or exceeded sales and production goals by adhering to all corporate sales & relationship building strategies.
Provided face to face meeting with customers to discuss financial needs and made recommendations for appropriate products to support their financial & personal objectives; assessed financial situation, past and current credit history and applicable credit policies.
Managed application processes from start to finish; provided a world class customer service environment leading to a track record of outstanding success.
Ranked #6 in the district for performance, and received numerous Presidents Council Awards .
Cates Sheetmetal Industries, Lenexas, KS 1996 to 1998
Sheet Metal Apprentice
Fabricated ductwork in a manufacturing environment, and installed ductwork and sheet metal equipment.
US Marine Corps.,
Marine Corp Base, HI
Military Police Officer
Highly Decorated tenure, received Good Conduct, US Marine Corps Commendation, and Achievements Medals.
as a patrolman, dispatcher, guard, and game warden, and distributed Department
of Defense Identification passes for entry of privately owned and commercial
American Mortgage Education School - pre-license course April 2009
state of Utah Department of Commerce Division of Real Estate- Mortgage Lenders License/ 04-27-2009
Coaching to Drive Performance
Developing Leadership Capability
Presentation Skills for Trainers
Communicating the Leader's Message
Making the Right Choice in Hiring
Leverage & Developing Diverse Talents
Presentation Skills for Trainers
<Hiring Contact Name>
<City, ST Zip>
Dear Mr./Ms. ____:
As a highly successful sales and operations leader, I am confident that I have the characteristics you are seeking in a candidate for the position of <position here>. I have enclosed my resume for your review and believe you will find that my track record of driving aggressive sales strategies will be a perfect fit for <organization here>. After reading the requirements for the position of <position here>, I see that you are seeking someone with the ability to <something from the ad here>. I am well versed in <correlation here> and know that I could be an integral member of your team.
I have led underperforming operations to exceed sales expectations and my reputation for leading multi-unit operations to maximized performance is well earned. I am an award winning sales leader with the ability to drive growth in a challenging economical environment and my dedication to employee development is a reflection of my success.
I am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, I believe it would be mutually beneficial for us to meet. I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them.
Thank you for your time and consideration.
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