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Yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000


                                               Career Objective                                             


Driven IT professional seeking a challenging position in Systems Administration and Engineering, where expertise in computer information systems, business acumen, and superior management skills will prove instrumental to company success.




A results-oriented IT professional with experience in computer engineering, management, and support of information systems. In-depth expertise in the implementation, analysis, maintenance, troubleshooting, and upgrading of exchange cluster servers. Strong hands on knowledge of software maintenance and troubleshooting; experience in helpdesk and desktop support. Proven ability to lead and motivate team members to ensure success. Recognized for dynamic communication and relationship management skills. Track record for diagnosing complex problems and consistently delivering effective solutions.


                                             Technical Expertise                                           


Servers: Experience with Microsoft Exchange Server, Clustered Servers, Windows Server 2000 and 2003.


Systems Software: Specific expertise in Microsoft Office Suite, Windows OS 2000, XP, Vista
with Active Directory, SAN, EMC, Tape Library LTO Drives, Symantec Backup Exec.


IT Troubleshooting: Viruses, slow hardware performance, computer errors, email configuration, workstation issues, wireless networks, server applications, software installation and configuration.




Microsoft Certified Professional Microsoft Exchange Active Directory Windows Server Desktop Trained

                                        Professional Experience                                      


Senior Information Technology Analyst

City of Atlanta                                                                                                                                                       2001 - Present

  • Install, monitor, maintain, and upgrade exchange cluster servers.
  • Utilize, manage, and maintain Organizational Units in Active Directory.
  • Ensure server back-up and maintain server security to prevent unauthorized access.
  • Manage, administer and maintain departmental Microsoft Exchange Server and data back up using Veritas Enterprise Tape Back-up Solution.



DeVry University, Atlanta, GA.                                                                                                                                            2000

Bachelor s in Computer Information Systems

Keller Graduate School, Atlanta, GA.                                                                                                                             2006

Masters of Business Administration


                                            Community Activities                                          


Georgia Aquarium, Department of Information Technology

  • Volunteer consultant with VOIP, exchange servers, and various IT tasks.

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