Yyyyyy x. yyyyyy
Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization at a high scale detail and body shops.
Ø Offer approximately 28+ years progressive experience in a wide array of auto and body shop environments with a comprehensive management and teaching background
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency
Ø Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service
Ø Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly
Ø Dynamic communication, presentation, relationship building, and problem solving abilities
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Capital Automotive Reconditioning Services - Nashville, TN 2003-Present
Vice-President of Business Development
Contribute dynamic leadership skills with full accountability for effectively attending auto auctions, analyzing non-profitable shops in order to refurbish operations and effectuate profits nationwide.
Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations, including procuring and cultivating new clientele.
Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service
Spearhead diverse management functions ranging from workflow planning, policies/procedures development, and technology-driven solutions implementation.
Maintain full accountability for executing monthly sales plans and maintaining company directives.
Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.
Manheim Auto Auction 2000-2003
NuVision Motors 1986-2000
Owner and Operator
Technician Training School 1980-1986
Body Shop & Detail Shop Instructor
NCO Academy, Camp Casey, Korea
LaRoche College, Pittsburgh, PA, Selected courses
Technician Training School, McKees Rocks, Completed
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