xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
results-driven, client-focused leader eager to contribute strong management, business development and customer service skills toward actively supporting the employer in optimizing operational and financial performance.
ø offer progressive experience in operations management, with comprehensive client servicing background.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
team enterprises - houston, tx 2007-2008
successfully contributed to business development by using proactive prospecting techniques to generate new customers, exhibiting advanced communication and interpersonal relation skills.
applied sharp business acumen toward defining and implementing sales practices and policies to boost overall performance.
promoted exceptional customer service abilities by actively approaching potential customers, providing product education and influencing their purchasing habits.
garrick roofing - pensacola, f l 2004-2005
set up and performed all aspects of a successful business office, demonstrating strong detail orientation and multitasking skills in achieving operational goals and timelines.
spearheaded diverse office administration activities ranging from managing all computer databases and files for jobs to completing all documentation for permits and construction.
ensured excellent customer service by overseeing the timely and accurate completion of all jobs and following up with customer to obtain final approval.
general nutrition center - pensacola, fl 1998-2003
proficiently contributed strong analytical and problem solving skills toward collaboratively launching 3 new stores and introduced proactive customer service and marketing strategies instrumental to driving revenue growth.
effectively built, coordinated and supervised a team of employees that routinely surpassed monetary goals set by owners and corporate management.
strategically planned schedules to maximize use of human resources while controlling labor costs and meeting customer needs.
steered inventory, bi-weekly store orders, weekly paperwork, and sales goals, further illustrating ability to manage multiple functions.
bachelor of arts in business pre-law/political science - university of west florida (pensacola, fl), 2001
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