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yyyyyy x. yyyyyy

block 352, #0000 xxxxxx xxxx , xxxx , xxxxx 000002
(65) 96274539

driven professional seeking a challenging position in business, where expertise in finance, operations, sales, and customer service will prove instrumental to company success.


career profile


a results-oriented professional offering over two years professional experience; qualified in finance & banking, logistics, operations & supply chain management, sales, and customer accounts. in-depth expertise in computer technology, as applied to business administration. strong hands on knowledge of project management and client services. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to motivate team members to ensure success. track record for diagnosing complex problems and consistently delivering effective solutions.


professional experience


singapore telecommunications limited                                                                                                                            2007-present
systems analyst 

  • responsible for billing production systems, including order processing, order management and billing functionalities.
  • consistently ensure delivery of quality customer service vital to sustaining and growing accounts; handle customer inquiries on order processing, billing, and data migration.
  • effectively serve as liaison between executives, clients, and system managers to ensure data integrity.

singapore telecommunications limited                                                                                                                                    2006-2007

systems analyst and java developer

  • successfully worked on project reitz, multi-million-dollar integrated billing initiative; effectively reviewed codes and documentation delivered by vendors to ensure product quality and increase company profits.
  • consistently monitor project development; actively update project status to managers.

 national university of singapore                                                                                                                                             2005-2006
teaching assistant, department of computer science

  • effectively conducted lecture and laboratory classes for computer students.
  • successfully provided tutorial sessions for struggling students.



national university of singapore, singapore                                                                                                                             2002-2006
bachelor of computing in computer science               
minor in business administration
research thesis in national undergraduate research opportunity programme congress                                                               2006


technical expertise


  • programming: java/j2ee, c/c++, perl, unix scripting.
  • database: oracle, pl/sql, sql, certified in oracle 9i tuning customized.
  • web programming languages: php, asp, html, javascript.
  • os: unix, windows, linux.
  • microsoft office suite: excel, word, powerpoint.
  • systems analysis, networking, software development.


yyyyyy x. yyyyyy

block 352, #0000 xxxxxx xxxx , xxxx , xxxxx 000002
(65) 96274539









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in business and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over two years professional experience with qualifications in finance, banking, logistics, operations, supply chain management, sales, and customer accounts. to complement this background, i offer a broad range of technical expertise, including a degree in computer science from the national university of singapore.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.














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