Executive Assistant ~ Office Manager

yyyyyy x. yyyyyy

Offering numerous years of experience in administrative/office operations as well as sales; expertise in:

Ø  Facilitating efficient business operations and support in areas ranging from human resources, staffing, payroll, and high-volume cash management/banking through inventory control, supplies procurement, vendor relations, internal training, and policy and procedure development

Ø  Planning, coordinating and managing workflow/projects to meet critical deadlines and company operational goals

Ø  Optimizing productivity, efficiency and quality in minimal supervision environments

Ø  Delivering superior customer service in handling sales, high-volume phones and order fulfillment as well as responding to inquiries and addressing/troubleshooting issues

Ø  Driving revenue growth by facilitating high-volume sales through proactive marketing/promotion, client consultations and presentations

Ø  Maintaining/producing records, files, business information, and management reports

yyyyyy x. yyyyyy

 

Island Tan - Katy, Texas                                                                                                    2003- Present
General Manager

  In recognition of dynamic sales performance, promoted to steer broad-scope operations of 3 store locations, ranging from human resources, administrative, payroll, cash management/banking, inventory control, and purchasing to contracts administration, sales, marketing, advertising, and customer service; continue to drive sales as top performer in up-selling products and services

  Proactively hire, train, schedule, and oversee team members; personally developed and implemented staff training manual

  Strategically manage supplies/product inventory to maintain optimal merchandise mix and stock levels; actively source and negotiate with vendors to control costs and boost profits

Suntans - Houston, TX                                                                                                           1999-2003
Sales Associate

  Entrusted with efficiently counting/reconciling daily, weekly and monthly cash receipts and making accurate deposits; proficiently managed credit card settlements, chargebacks and monthly bank drafts for quality assurance and financial risk control for 2 branches

  Audited daily sales and reconciled discrepancies

Hungry's Cafe and Bistro - Houston, TX                                                                                 1999-2003

Catering Associate/Waitress

  Successfully planned, coordinated and facilitated corporate catering services, including delivery and invoicing

yyyyyy x. yyyyyy

General Degree, Houston Community College-Houston, TX; 2000-2003, future plans to complete

yyyyyy x. yyyyyy

 

Fundraiser/Participant, 2008 Avon Walk for Breast Cancer