career objective

 

results-driven, solutions-focused and detail-oriented team player desiring a challenging and progressive management / administrative support role within a dynamic and successful growth-based organization.

 

profile

 

      offer over seven combined years of solid experience within operational management, sales consulting, and customer service capacities.

      highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner.

      seamlessly blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

      contribute intelligent business acumen and cost-effective, profitable strategies, along with exceptional written and verbal communication skills.

      capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.

      skillful at performing independently or within a team-based environment to exceed all operational goals and objectives.

      able to perform effective training and development for all personnel, including implementing and maintaining high quality standards for all associates to provide consistency within business operations.

 

professional experience

 

victoria s secret

co-manager                                                                                                              2004 c present

      maintain responsibility for all operational aspects of a $6-million retail business as one of a five-member management team, including overseeing all merchandise availability, flow, and audits.

      directed all strategic merchandizing efforts and sales floorsets for monthly new product launches, as well as supervising various store-based sales events.

      recruit, hire, train, develop, and manage the skills of over 40 associates, including providing accurate payroll maintenance.

      maintain profitable sales efficiency while effectively complying with all corporate-based policies, procedures, and values.

      successfully lowered yearly shrink loss percentage from 4.98% to 3.5%.

 

maxstudio.com

store manager                                                                                                               2001 c 2004

      oversaw all store operations activities for a women s apparel store, including directing and managing all visual merchandising, staff recruiting and hiring, freight receiving and processing, supply ordering and inventory control, and guaranteeing optimal levels of customer service.

      promoted to store manager from initial role as key holder within six months of employment.

 

tse cashmere, inc.

sales consultant                                                                                                           2001 c 2002

      performed competitive sales within a high-end boutique, including maintaining optimal relationships with distinguished clientele and ensuring outstanding customer service levels at all times.

      greeted new clients, assisted individuals with product selection, managed fitting rooms, processed sales orders via telephone, and closed sales at in-store registers, along with possessing a comprehensive knowledge of products as well as clients requests.

      selected as best sales consultant for the spring season of 2001.