~ Dedicated Commercial Lending Executive eager to contribute exceptional interpersonal, sales, and leadership talents toward supporting the employer in optimizing bottom-line performance. ~

 

 

         Apply solid industry expertise and dynamic communication, relationship-building, negotiating and closing skills toward successfully generating multi-million dollars in commercial lending.

         Consistently win confidence of borrowers through exemplary customer service and sales savvy.

         Significant experience in personnel management and team building; motivate, guide, and inspire staff to attain peak levels of productivity. 

         Foster and effectively maintain cohesive relationships at all levels throughout an organization.

         Merge well-honed prospecting, consultative sales, and presentation strengths to entice, secure and retain customers.

         Adeptly navigate full loan process with strict adherence to deadlines and regulatory compliance.

         Systematic and decisive problem solver with a demonstrated track record of executing innovative solutions to meet defined business goals and needs.     

         Confident, congenial and tactical with exceptional analytical, prioritization, and multi-tasking skills.

 

 

Bank & Office Interiors, Tacoma, WA, 2008 to 2009

Account Representative

         Spearheaded B2B sales and marketing efforts to local clients in South Sound territory.

         Proactively conducted extensive account forecasting, and devised strategic marketing and call plans to uncover and penetrate new opportunities.   

         Applied considerable leadership abilities toward directing, supervising, motivating, and managing Project Coordinator, Project Manager, and Product Specialists.

         Performed cold calling, scheduled appointments with key decision-makers, and delivered convincing presentations to secure the sale.

 

Expert Mortgage Consultants, Kent, WA, 2000 to 2007

Broker / Branch Manager

         Recruited, interviewed, trained, supervised, motivated and coached highly productive sales and operations personnel.

         Established and assigned sales targets, and motivated staff to consistently achieve or exceed goals.

         Specializing in B2B clientele, purchased new office space, and formulated comprehensive business plan which closed and funded $2.42M during first year.

         Steadily increased annual funding to average $3.4M in December of 2006.

         Tenaciously targeted new construction and commercial (SBA) loans, successfully closing and funding $5.1M in 2007.

 

Continued

 

 

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Professional Experience continued

 

Alliance Mortgage, Inc., SeaTac, WA, 1998 to 2000

Mortgage Consultant

• Wrote business plan encompassing high-impact marketing and sales strategies for maximizing loan applications.
• Critically reviewed applications and accurately calculated client assets, ratios, closing cost, and loan-to-value.
• Exercised strong administrative talents to efficiently prepare and submit completed loan applications for processing and underwriting.
• Outperformed peers by achieving highest loan closing ratios to calls made.
• Captured 60% repeat business through superior relationship-building expertise and follow-up procedures.

 

Emerald Mortgage, Inc., Puyallup, WA, 1994 to 1998

Mortgage Consultant

• Maximized leads and referrals through telemarketing, networking and calling on area realtors.
• Leveraged polished communication and interpersonal skills toward educating potential clients in loan products and negotiating loan terms and conditions.
• Obtained and meticulously evaluated applicants financial status, credit history, and property assets to determine feasibility of loan approval.
• Diligently examined and validated loan agreements for completeness, accuracy, and adherence to established policies and regulatory criteria.
• Successfully generated and maintained steady flow of loan applications averaging 8 to 12 monthly.

 

Prior experience includes role as Pharmaceutical Sales Representative, Janssen Pharmaceutica, Seattle, WA ,from 1990 to 1994; earned consistent promotions and awards for ranking as Top Producer.

 

 

Bachelor s Degree, Speech Communication, Cal State East Bay, Hayward, CA

 

Associate s Degree, Business Administration, Merritt College, Oakland, CA