yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

proficient it professional eager to contribute advanced technology, systems architecture, project management and business support expertise in a challenging vb/vba programmer assignment.

 

career profile

ø  seven years of intensive technological and administrative experience.

ø  well-versed in vb/vba, sql, sas and cobol.

ø  knowledgeable in systems analysis, testing, quality assurance and application implementation.

ø  effectively interact with diverse groups and professionals at all levels.

ø  strong abilities in software troubleshooting and correction.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player and contributor to organizational proficiency.

ø  outstanding capacity to develop and implement advanced applications.

 

technology skills

vb/vba, sql, sas, jcl, cobol, ms office suite

 

professional experience

hewitt, lincolnshire, il                                                                                                                 2005 - present

implementation services configuration analyst 2009 - present

      promoted to analyze system capabilities for new defined contribution clients.

      author technical documents to outline programming requirements of new implementations.

      assist in configuring existing systems to meet needs of new clients.

      debug coding in vb, sql, sas and cobol programming languages.

 

daily valuation services benefit analyst 2007 - 2009

      advanced to primary contact for internal clients, trusts and fund managers on dc client nightly trading issues.

      monitor and debug batch work flow for over 100 clients and serve as process improvement sme.

      managed development and testing of efficiency/accuracy enhancements using sas, vb, sql and excel.

      recipient of hro innovation award for development of well-received tool.

 

senior customer service associate 2005 - 2007

      recruited to develop interactive tools for csas to increase accuracy of service.

      conducted new hire training and assisted cs managers in clarifying and improving training materials.

      managed team reference databases to ensure quality accuracy and comprehensiveness of information.

      coordinated with shared services to clarify and ensure sop accuracy.

 

market probe, kenosha, wi                                                                                                             2003 - 2005

cati supervisor

      oversaw, trained, coached, monitored and reported on staff of over 120 interviewers.

      created new reports to enhance productivity and reduce overhead expenditures.

      analyzed data for patterns and correlations to determine project dates and budgets.

      assisted project directors with planning and locally managed projects for fortune 500 companies.

      performed technical problem resolution and quality control.

 

education

st. joseph high school, kenosha, wi, diploma

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a vb/vba programmer capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over seven years of information technology experience.  to complement this background, i possess employee management, debugging, documentation, system analysis, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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